Spa Supervisor

🌟 Elevate Your Career with Winstar Hotel's Spa Team! 🌟

Are you passionate about wellness and customer service? Join our luxurious spa team at Winstar Hotel and help create a serene, unforgettable experience for our guests every day. As a Spa Supervisor, you'll be at the heart of delivering world-class service and ensuring our spa remains an oasis of relaxation and rejuvenation.

✨ Lead & Inspire: Oversee daily spa operations, ensuring your team is motivated, well-trained, and performing at their best to provide top-tier service.
✨ Guest Experience: From the moment guests walk in, you’ll ensure their complete satisfaction—whether it’s scheduling, addressing concerns, or recommending treatments.
✨ Maintain Tranquility: Ensure the spa is pristine, with spotless facilities and calming ambiance, creating a peaceful environment for our guests to unwind.
✨ Retail & Inventory: Manage retail and professional product inventory, assist with product recommendations, and maximize sales while enhancing the guest experience.
✨ Team Collaboration: Work closely with front desk agents and therapists to keep operations smooth, efficient, and high-energy, ensuring that guests always feel welcome.
✨ Problem Solver: Address guest complaints or concerns with professionalism and a solution-oriented attitude to maintain the spa’s reputation for excellence.

💎 Leadership Skills: Proven ability to manage, motivate, and supervise a team in a fast-paced, luxury environment.
💎 Communication: Excellent verbal and written communication skills to engage with guests and team members alike.
💎 Experience: 2+ years in spa or hospitality management, ideally in a hotel or resort spa setting.
💎 Passion for Wellness: Knowledgeable about spa treatments, wellness trends, and product recommendations to upsell and enhance the guest experience.
💎 Organizational Excellence: Ability to manage schedules, inventories, and cash flow while maintaining a calm and organized environment.

💫 Competitive Pay & Benefits
💫 Career Growth: Expand your skills and advance in the world of hospitality and wellness.
💫 Dynamic Team: Work alongside talented individuals who share your passion for providing exceptional service.
💫 A Beautiful Work Environment: Join a premier destination that combines luxury, relaxation, and top-tier service.

✅ Ability to stand for extended periods and lift up to 25 lbs.
✅ Comfortable working in a fast-paced, customer-focused environment.
✅ Flexible schedule availability, including nights, weekends, and holidays.

If you're ready to contribute your expertise, passion, and leadership skills to a premier spa experience, we want you on our team! Apply now to take the next step in your career and be part of the Winstar Hotel family.