Spa Supervisor

Are you passionate about wellness and providing exceptional customer service? Join our luxurious spa team at WinStar Hotel and help create a serene, unforgettable experience for our guests every day. As a Spa Supervisor, you'll be at the heart of delivering world-class service and ensuring our spa remains an oasis of relaxation and rejuvenation.

• Lead & Inspire: Oversee daily spa operations, ensuring your team is motivated, well-trained, and performing at their best to provide top-tier service.
• Guest Experience: From the moment guests walk in, you’ll ensure their complete satisfaction—whether it’s scheduling, addressing concerns, or recommending treatments.
• Maintain Tranquility: Ensure the spa is pristine, with spotless facilities and a calming ambiance, creating a peaceful environment for our guests to unwind.
• Retail & Inventory: Manage retail and professional product inventory, assist with product recommendations, and maximize sales while enhancing the guest experience.
• Team Collaboration: Work closely with front desk agents and therapists to keep operations smooth, efficient, and high-energy, ensuring that guests always feel welcome.
• Problem Solver: Address guest complaints or concerns with professionalism and a solution-oriented attitude to maintain the spa’s reputation for excellence.

• Leadership Skills: Proven ability to manage, motivate, and supervise a team in a fast-paced, luxury environment.
• Communication: Excellent verbal and written communication skills to engage with guests and team members alike.
• Experience: 2+ years in spa or hospitality management, ideally in a hotel or resort spa setting.
• Passion for Wellness: Knowledgeable about spa treatments, wellness trends, and product recommendations to upsell and enhance the guest experience.
• Organizational Excellence: Ability to manage schedules, inventories, and cash flow while maintaining a calm and organized environment.

• Competitive Pay & Benefits: Enjoy competitive compensation and a range of benefits designed to support your well-being.
• Career Growth: Expand your skills and advance in the world of hospitality and wellness.
• Dynamic Team: Work alongside talented individuals who share your passion for providing exceptional service.
• A Beautiful Work Environment: Join a premier destination that combines luxury, relaxation, and top-tier service.

• Ability to stand for extended periods and lift up to 25 lbs.
• Comfortable working in a fast-paced, customer-focused environment.
• Flexible schedule availability, including nights, weekends, and holidays.

If you're ready to contribute your expertise, passion, and leadership skills to a premier spa experience, we want you on our team. Apply now to take the next step in your career and be part of the WinStar Hotel family.

Are you excited to take the next step in your career and become part of our dynamic, world-class team? If this position sounds like the perfect fit for you, don’t wait—apply today!

It only takes 3 minutes to complete our mobile-friendly application. We can’t wait to meet you and see how you’ll help us continue to deliver exceptional service and unforgettable experiences for our guests.

To get started, click the link below and apply now! Please note, we only accept applications through our website, so please refrain from emailing your resume.

Apply Now at WinStar Careers