Sales Manager

Job description

The Ontario Airport Hotel, a vibrant 309-room hotel, under new ownership, is embarking on an exciting renovation. We are seeking a dynamic and results-driven Sales Manager to lead our sales team and drive revenue growth. The ideal candidate will have a proven track record of success in sales management, a passion for building high-performing teams, and a deep understanding of our industry.

Responsibilities:

• Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food, and beverage services, etc.
• Develop and implement strategic sales plans to achieve company goals and objectives
• Identify new market opportunities and develop strategies to expand the customer base
• Build and maintain strong relationships with key accounts, generate new business, ensuring customer satisfaction and retention
• Monitor market trends, competitor activities, and customer needs to stay ahead of the competition
• Collaborate with cross-functional teams to drive product development and marketing initiatives
• Strong knowledge of sales techniques, including outside sales, account management, and business development
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost and potential business for the hotel
• Develop sales plans and strategies to meet or exceed revenue and room night goals
• The Sales Manager is also responsible for driving customer loyalty by delivering service excellence

Qualifications:

• A degree in hospitality management, business administration, marketing, or a related field is often preferred.
• Strong customer service skills are essential for building relationships with clients and understanding their needs.
• Experience in sales, particularly within the hospitality industry, is crucial.
• Excellent negotiation skills to secure contracts and close deals.

Availability: The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands

AdditionalResponsibilities: Please be aware that this job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required of the employee for this position.

Must have Hotel Background.