A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
What are we looking for?
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
In the old city center, Hilton The Hague is close to the embassy quarter, just steps from the Dutch Parliament, and the beach is only 15 minutes from the hotel. Enjoy high-end shops, historic sites, bustling squares and famous museums on your doorstep. Set in the former Dutch Post head office, the hotel features spacious guest rooms, suites, Restaurant Pearl and bar SPARK with waterside terrace. We proudly serve Starbucks® coffee and offer a 24-hour fitness center, Executive Lounge and versatile meeting space.
Discover the unexpected at Hilton The Hague, located close to the embassy quarter and easily accessible via (international) trains. Offering a unique location for conferences and meetings. Our team creates the most memorable experiences. The hotel can accommodate up to 400 delegates and includes four boardrooms, five meeting spaces and the biggest pillarless ballroom of The Hague.