Photo of The Ballantyne, a Luxury Collection Hotel, Charlotte, NC

Hotel Maintenance Engineer

The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway
Charlotte, NC 28277

244 Room Hotel
Managed By Northwood Hospitality
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Compensation: $18-20, Full-Time

Job Description

JOB SUMMARY: Performs general maintenance work of the Hotel, Lodge, and grounds to ensure maintenance quality and safety standards are met. Completes work orders and performs preventative maintenance assignments.

JOB DUTIES:

  • Performs preventative maintenance and upkeep on a scheduled basis inside and outside of the hotel.
  • Reports work completed daily to supervisor.
  • Completes minor maintenance and repair work, such as replacing ceiling tiles and light bulbs, patching walls, replacing air filters and belts, etc.
  • Checks electrical systems, such as air conditioning controls, television sets, lighting systems and makes minor repairs.
  • Checks and makes minor repairs to general plumbing systems and fixtures, such as pipelines, toilets, sinks and kitchen and laundry equipment.
  • Refurbishes furniture and fixtures in guest rooms, including cabinets, tables, chairs, doors, windows and counters. Paints and finishes furniture and figures, if needed.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Provides a professional image at all times, through appearance and dress.
  • MUSTbe able to work a flexible shift that includes Days, Afternoons, Nights and Weekends. Plus, work Holidays as well, if needed.

Note: May be assigned other duties by supervisor or management

EDUCATION AND EXPERIENCE:

  • High School Diploma or equivalent
  • 2 years of relevant building maintenance or related experience preferred
  • Certified Pool Operator License (CPO) preferred
  • HVAC certification preferred

SKILLS & ABILITIES:

  • Basic knowledge of painting, drywall, and plumbing
  • Ability to use basic hand and power tools
  • Excellent organizational and time management skills
  • Excellent verbal and written communication skills
  • Customer Service skills
  • Ability to work the first and second shifts as well as some weekends and holidays
  • Able to work overtime as needed

PHYSICAL REQUIREMENTS:

  • Ability to talk, hear, see, stand, walk, bend, kneel, stoop, crouch, crawl, climb, reach and perform repetitive motions.
  • Work is performed both inside and outside where there is exposure to fumes, airborne particles, moving mechanical parts, noise and vibration.
  • Able to work in a fast paced, stressful environment
  • Ability to push, pull, lift, carry or otherwise move up to 50 lbs.

Benefits:

  • 401k after 90 days, fully vested, company match to 3%
  • Medical (3 Plan choices)
  • Dental (2 Plan choices)
  • Vision
  • Employee Assistance Program (EAP)
  • Northwood Hospitality Discounts 
  • Marriott Discounts worldwide 
  • Awesome PTO policy
  • and more

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Posted December 20, 2024

The Ballantyne, a Luxury Collection Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.