Restaurant & Catering Administrative Assistant

Title: Restaurant & Catering Administrative Assistant           Department: Sales & Catering

Reports to: General Manager                                                        Supervises: NA

Summary of Position:

Essential Functions:

Assist Restaurant & Sales department managers with essential functions (expense reports, site inspections coordination, sales file organization, sales related accounting issues.

• Prepare sales contracts, proposals and client documents.
• Coordinate incoming client RFP’s (request for proposal).
• Perform various sales office organizational activities.
• Take part in Sales Office reception area coverage.
• Answer multiple phone lines while remaining organized.
• Lunch / Vacation coverage.
• Quote rates and communicate with guests and meeting planners via verbal and written communication.
• Shadow Site Tours (as requested by the Managers / Directors).

Qualifications:

Education: High School Diploma or equivalent required, college degree preferred.

Experience: Previous Administrative / Clerical experience required; hospitality experience preferred.

Certificates or Licenses: NA

Knowledge, Skills and abilities:

• Required proficiency Delphi inventory management system & Microsoft Office Products (Word, Excel, Outlook).
• Required Knowledge of Hotel / Resort Operations.
• Able to multi-task efficiently.
• Proficient project and organizational skills .

Personal Characteristics:

• Behaves ethically and honestly.
• Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language (preferred).
• • Professional Appearance: Exhibits an appearance appropriate for our four-diamond resort (Specific grooming standards are available for review).

Working Conditions:

• Attendance as scheduled is a critical element in all positions at El Chorro Lodge.

El Chorro’s leaders and associates believe each guest (internal and external) should be treated with respect, kindness, and professionalism. We believe that “Making Space for Genuine Hospitality” is our purpose, enticing our guests to return again and again. To be successful at El Chorro, associates must embrace our Purpose, Pillars and 21 Service Essentials. This includes being hands on and heartfelt, sincere and focused, collaborate and curious, and conscientious, possessing and demonstrating a high level of care and attention to internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property and company.