Banquet Server

The Banquet Server is responsible for providing an exceptional service experience during food and beverage events at this iconic and historic dining and event destination!

Set up of room as directed by Director of Banquets or General Manager or Banquet Captain

Complete necessary side work as assigned

Attend pre-shift and pre-function meetings as well as all service staff meetings

Greet and respond to guests and anticipate their needs

Maintain general ballroom/function area cleanliness

Serve and clear courses as specified by captain/DOB per the Banquet Event Order (BEO)

Service maintenance throughout program

Breakdown and clean up after guest departure and closing

Education: High School Diploma or equivalent preferred.

Certificates or Licenses: Maricopa County Food Service Worker Certification and Arizona Title IV Alcohol Certification

Experience: 1 year high-volume experience preferred.

Knowledge, Skills, and Abilities:

•          Knowledge of and ability to abide by and enforce Maricopa County Health Food regulation and state, federal and corporate liquor regulations.

•           Ability to lift and carry trays of up to 40 pounds through crowded rooms.

•           Basic knowledge of table settings and service etiquette.

•           Ability to listen, effectively accomplish task, and speak clearly.

Personal Characteristics:

•         Behaves ethically and honestly

•         Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language (preferred)

•         Professional Appearance: Exhibits an appearance appropriate for a four diamond destination (Specific grooming standards are available for review)

Attendance as scheduled is a critical element in all positions at El Chorro.

El Chorro’s leaders and associates believe each guest (internal and external) should be treated with respect, kindness, and professionalism. We believe that “Making Space for Genuine Hospitality” is our purpose, enticing our guests to return again and again. To be successful at El Chorro, associates must embrace our Purpose, Pillars and 21 Service Essentials. This includes being hands on and heartfelt, sincere and focused, collaborate and curious, and conscientious, possessing and demonstrating a high level of care and attention to internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property and company.