Barista

At OTH Hotels Resorts we strive on a daily basis to ensure the working environment is one of encouragement and appreciation to provide an optimal Team Member experience by working together to ensure success for both the hotel and the Team Member. By working together, we pass our success along to the Team Member in the form of incentives, a transparent and trustworthy environment, training, and room for growth.

We are looking for a reliable and talented part-time Barista to provide superb customer service to our guests at the Hyatt Centric-Arlington. Your duties will include ensuring top level customer service. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be successful as a Barista you must thrive in a fast-paced work environment, be able to work by themselves and as part of a team, and have detailed knowledge of different coffee drinks, and comply with, all food and beverage policies, procedures, and standards.

BASIC FUNCTION: The Barista is responsible for greeting and serving guest beverages and/or food in the hotel’s continuing effort to deliver outstanding guest services.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

High school diploma or equivalent.

Coffee House and/or Barista experience.

Cash handling experience.

Must be able to lift, pull and/or push 25lbs

Excellent communication skills and hospitality skills

Ability to read, write and speak clearly and accurately in English.

Must be able to work weekends

ESSENTIAL FUNCTIONS:

Greet guests timely and professionally and take guest orders completely and accurately.

Set up and break down of coffee bar, daily

Brew, sell, promote and prepare orders according to company standards.

Make menu suggestions, and/or daily special options.

Ensure customer satisfaction by resolving any problems that may arise.

Maintain cleanliness of work area and maintain stock levels.

Knowledgeable of menu items, garnishes, contents and preparation methods.

Accurately total, process and collect payments from guests to include, but not limited to, handling money, processing credit/debit cards.

Adhere to company cash handling procedures.

Follow proper procedures for voids and reconciling register.

Ensure end of shift paperwork is balanced, neat and legible.

Requisition, stock and rotate products.

Familiar with hotel information in order to answer guest inquires.

Alert supervisor on duty of any guest issues that may arise.

MARGINAL FUNCTIONS:

Respond to any reasonable task as assigned by supervisor or manager.

Help out in other areas of food and beverage as needed.

Cleans and organizes the work area.

Benefits

We are committed to a comprehensive team member benefit program that helps our team members stay healthy, feel secure, and maintain a work/life balance. As part of this commitment, we constantly strive to offer you a range of Benefit Plans to help you focus on improving and maintaining your health. 

•  Competitive Wages and Incentive Plan
•  On Demand Payment 
• Opportunities for Advancement 
•  Complimentary Meals  
• Medical, Dental and Vision Insurance 
• Flexible Spending Accounts
•  401(k) Retirement Plan with Company Match 
• Paid Vacation, Personal and Sick Days 
• Six (8) Paid Holidays 
• OTH Hotels Resorts and Brand (if applicable) Hotels Discounts 
• Life and AD&D Insurance Short Term and Long-Term Disability Insurance 
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Referral Bonus

The Hyatt Centric Arlington, Managed by OTH Hotels & Resorts is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, genetic information, pregnancy, or any other protected characteristics outlined by federal, state or local laws.

The policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship.

The Hyatt Centric Arlington makes hiring decisions based solely on qualification, merit, abilities and current business needs

Individual compensation packages are based on various factor unique to each candidate, including skill set, experience, qualification and location.