Human Resources Manager

Description

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Human Resources Manager to join the team!

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

We are looking for an individual with an upbeat, outgoing personality to join our Human Resources team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and HR. We are looking forward to your application!

What will I be doing?

The Human Resources Manager will be responsible for assisting the Director and Assistant Director of Human Resources in the overall management of the employment process in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Recruit talent to the hotel to fill established staffing guidelines
• Manage hotels J-1's program from initial application to new hire onboarding 
• Develop, utilize and maintain recruiting resources including, but not limited to, internal job postings, job hotlines, agencies, organizations, schools, online recruiting sources and publications
• Ensure all Equality Employment Opportunity and Affirmative Action guidelines are met and documentation is kept for applicant flow, requisitions, employment applications, dispositions and job postings
• Perform initial screening interviews with and assess qualifications of candidates in relation to open positions
• Organize and manage the recruiting process including, but not limited to, entering data, systems use and management, requisition processing, maintaining job descriptions and training team members in interviewing techniques
• Administer pre-employment processes including, but not limited to, drug testing, background checks, employment verification, etc
• Assist in the preparation of periodic reports including, but not limited to, labor turnover, Equal Employment Opportunity and Affirmative Action
• Oversee function of the data management system to include, but not limited to, entry of team member data, recording employment transitions (i.e. hire, separation, leaves of absence, etc.), generating reports (i.e. payroll analysis, labor turnover, etc.) and processing unemployment claims
• Assist with team member relations programs, activities and initiatives to include, but not limited to picnics, holiday functions, health fairs, award banquets, and special events. 
• Manages daily Human Resources operation to include, but not limited to, interviewing and hiring, employment and recruiting, training and development, wage/benefit compensation, team member and employee relations, disciplinary procedures, workers compensation, safety, recognition and reward and performance evaluations.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Excellent written and verbal communication skills.
• Ability to effectively deal with a variety of audiences, some of whom will require high levels of patience, tact and diplomacy.
• Strong computer literacy including knowledge of Windows and Microsoft Office Suite, including MS Teams, Word, Excel, and PowerPoint.
• Proficiency in social media utilization, including LinkedIn
• Proficiency in basic mathematics and good analytical skills.
• Ability to type accurately and at a minimum of 50 words per minute.
• Ability to exercise independent judgement and discretion while performing various responsibilities.
• Ability to prioritize workload; managing various projects and demands on a concurrent basis.
• Ability to work independently.
• Ability to work quickly and under pressure to meet deadlines.
• Strong organizational skills.
• Knowledge of effective reporting and tracking systems for project planning and execution.
• Good problem solving and research skills.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent

EXPERIENCE

Minimum of two-years previous human resources and supervisory/management experience. Previous hospitality experience, highly preferred. 

LICENSES OR CERTIFICATES

No special licenses required.