Dubai,
Financial Centre
United Arab Emirates
As a Call Centre Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department, ensuring that the highest level of luxury service is consistently maintained at all times, in alignment with the brand and Forbes standards.
What will I be doing?
The Call Centre Supervisor at Waldorf Astoria Dubai International Financial Centre will work with the Call Centre team in upholding exceptional luxury standards of service. Specifically, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
The Call Centre Supervisor at Waldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
Hilton Worldwide has announced it is to open a Waldorf Astoria hotel in the Dubai International Financial Centre (DIFC).
A management agreement has been signed with Ward Holdings for the property, which is expected to start welcoming guests in Autumn 2017.
Waldorf Astoria Dubai International Financial Centre will feature 247 guest rooms, as well as a range of upscale dining options, spa and wellness facilities.