Photo of Staybridge Suites Charlotte Ballantyne, Charlotte, NC

Housekeeping Supervisor

Staybridge Suites Charlotte Ballantyne

15735 John J Delaney Drive
Charlotte, NC 28277

118 Room Extended Stay
Gestionado Por Northwood Hospitality
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Compensation: NA, Tiempo Completo

Job Description

Job Summary: The Housekeeping Supervisor is responsible for assisting the Housekeeping Manager in ensuring the Housekeeping Department operates efficiently and that all team members provide all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. 

Job Duties

  • Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
  • Assist in maintaining and controlling all housekeeping equipment.
  • Oversee room inspections daily and ensure that some rooms are inspected
  • Ensure that public areas, guest rooms and back-of-house areas are cleaned
  • Assist in maintaining required pars of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
  • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis.
  • Initiate work orders for repairs and maintenance and forward to Engineering. Monitor the established work order system on a daily basis according to hotel procedures. Follow up on work orders to ensure completion.
  • Conduct pre-shift meetings for the Housekeeping Department when necessary.
  • Assist in preparing schedules according to business forecast, payroll budget guidelines and productivity requirements.
  • Assist in organizing large turn days (including group check-ins or check-outs).
  • Monitor out-of-order, out-of-service, discrepant and show rooms.
  • Maintain constant communication with Guest Services.
  • Properly store, secure and issue supplies as needed to meet business demands.
  • Attend meetings/training as required by management.
Requirements
  • At least 1 years of supervisory experience in a hotel or a related field;
  • 2-year college degree and 2 or more years of related experience preferred.

Benefits:

  • 401k after 90 days, fully vested, company match to 3%
  • Medical (3 Plan choices)
  • Dental (2 Plan choices)
  • Vision
  • Employee Assistance Program (EAP)
  • Northwood Hospitality Discounts 
  • Awesome PTO policy
  • and more

EEO and ADA Statements

Staybridge Suites Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Publicado 31 De Octubre De 2024

Staybridge Suites Charlotte Ballantyne

Staybridge Charlotte Ballantyne Hotel

Welcome to the Newly Remodeled Staybridge Suites® Charlotte Ballantyne hotel, located in one of the area's premiere shopping, family friendly, and business districts. 

Staybridge Suites® Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion 

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership.  We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At Staybridge Suites® Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.