400 West Sproul Road
Springfield,
PA
19064
Health Benefits, 401k, Travel Program
Opportunity: General Manager
We have a great opportunity for a qualified General Manager. Please apply if your resume will show at least 2 years of Hotel General Manager experience for a major brand.
Potential Career Path
VP of Operations
Essential Job Functions
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with our core values.
Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
Critically review reports of occupancy and revenue, make judgments, and implement changes to maximize profits.
Greet and maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
Handle associate issues appropriately and in conjunction with human resources following Rocking Chair Hospitality Management policies.
Participate in community affairs and maintain positive public image. Meet with potential and current clients and promote hotel.
Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
Travel to attend corporate meetings, sales trips and serve on committees.
Monitor quality guest satisfaction scores and/or guest feedback and communicate to and train associates accordingly.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Oversee sales department operations, and regularly participate in sales calls/client visits.
Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
Comply with attendance rules and be available to work on a regular basis.
Follow sustainability guidelines and practices.
Perform other duties as requested by management.
Position Requirements
Previous hotel management experience required.
Work Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands,kneeling, or crouching.
Occasional travel required.
Located outside of Center City and minutes away from the Philadelphia International Airport, you will find the Courtyard by Marriott Springfield. Whether you are here on business or leisure, this is the perfect place for you as we are surrounded by an abundance of great shopping and restaurants. Our spacious patio provides a scenic venue to gather and relax. You can access this area from the front lobby, near the Marriott Bistro. Our back patio is available only to guests dining at Tavola restaurant which is located right next door.