Photo of Hilton Garden Inn New York/Manhattan-Midtown East, New York, NY

Assistant General Manager

Hilton Garden Inn New York/Manhattan-Midtown East

206 East 52nd Street
New York, NY 10022

206 Room Hotel
Gestionado Por HHM Hotels
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Compensation: $80,000 to $85,000 per year, Tiempo Completo

Opportunity:  Assistant General Manager

Supervise and manage hotel departments and oversee hotel operations as directed.

Your Growth Path

General Manager – Area General Manager –Regional Director of Operations

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests.
  • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
  • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
  • Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax.
  • Coordinate with the corporate accounting department to oversee payroll functions.
  • Oversee and ensure internal audit standards are met.
  • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Monitor and maintain the front office systems and equipment to ensure optimum performance.
  • Serve on the hotel’s safety committee.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate or Bachelor’s degree preferred.
  • Intermediate knowledge of overall hotel operations. 

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation range for this role is $80,000 to $85,000 and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with relevant experience.

Publicado 30 De Octubre De 2024

Hilton Garden Inn New York/Manhattan-Midtown East

At a Glance

Located just minutes from Rockefeller Center, Radio City Music Hall, the Theater District and some of New York’s best shopping, Hilton Garden Inn New York/Manhattan-Midtown East provides easy access to everything that the vibrant city of New York has to offer. The United Nations Headquarters, the Chrysler Building and many other iconic landmarks are all conveniently near our welcoming hotel in Midtown Manhattan.

Guests can start each day with a cooked-to-order breakfast in the Garden Grille & Bar and after a busy day, unwind by the inviting fireplace in the stylish lobby lounge. All of the spacious guest rooms and suites at this stylish Midtown Manhattan, NY hotel, feature comfortable beds with plush, hypoallergenic bedding. 

  • Friendly, modern hotel in Midtown Manhattan, NY; minutes from fantastic shopping, dining and entertainment
  • Near NYC attractions including Radio City Music Hall, Times Square, the Chrysler Building and the Theater District
  • Contemporary board room and complimentary 24-hour business center
  • Complimentary 24-hour fitness center
  • Onsite dining in the Garden Grille & Bar

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