Banqueting Supervisor Internship

Description

Content Of Placement

Do you like taking that extra step to ensure that our guests have an amazing day while they are attending a meeting or conference? Do you love taking care of an event so that everything runs smoothly?

During this Internship you are involved in the operation and administration of the Banqueting department. Your main responsibilities is to deliver outstanding guest service and financial profitability. You will assist the Banquet Manager with scheduling, training and other tasks as well as support the Conference Services Manager. Are you ready for the challenge? Then continue reading!

Main Tasks

In the banqueting department, you are responsible for overseeing the set-up and clean-up of food and beverage during banquet functions. Mainly, you supervise food and beverage service to ensure hospitable service and product quality. 

In the operation, you greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner.  Also, you also resolve staff- and customer concerns quickly and efficiently.

Managerial responsibilities*

As a Banqueting Management Trainee you will assist with the planning, organization and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas et cetera. Moreover, you participate in- and lead department meetings.

Requirements

Skills & Qualifications*

You are this type of person that has a proactive and positive attitude. You presume about your administration and organization skills. As a supervisor, you know how to listen to suggestions of your team, critics, and you like to take initiative.

Customer service is your thing and you are strong at delivering customer heartfelt experiences. Your communication skills are great and you speak English and preferably Dutch.

Rewards*

€800.00 per month as internship allowance. During your shifts you can have extensive options for a free lunch. A uniform is provided by the hotel itself.

Learning and Development

We believe it is critical that our leaders and team members have the knowledge and skills to do their jobs effectively. We have an interest and history of promoting from within the organization, that is why we provide you with the tools that allow you to grow – even after your development program has ended.

We strongly feel that you can develop best by learning on-the-job (70%), by being supported by a mentor and during cross-exposure to other departments (20%), and by means of formal learning solutions (10%), such as our extensive Hilton University.

Hilton University

Hilton University is a global virtual university that offers an extensive training curriculum. It provides direct access to the knowledge and learning experiences required to help everyone across our organization develop new skills. There are more than 2,500 different courses delivered online through classroom training, over 5,000 e-books and webinars, as well as live and taped programs. These aim to enhance all on-the-job development, along with our social learning programs and apps.

Rewards and Benefits

Being extraordinary at Hilton comes with impressive rewards and benefits. For instance, you will receive a trainee salary and a housing allowance. You also have instant access to our unique rewards such as the Team Member and Family Travel Program. This provides reduced hotel room rates at many of our hotels for you and your family, as well as discounts on products and services offered by Hilton and its partners.

This is just a taste of the benefits on offer when you join Hilton, and because we appreciate everyone has different priorities, you will be given a tailored benefits package if your application is successful.