Sales Coordinator

Opportunity:  Sales Coordinator

Performs administrative functions in support of property sales leaders. 

Your Growth Path

Sales Manager or Front Office Manager – Director of Sales or General Manager

Your Focus

• Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. 
• Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports.
• Manage group rooming lists and individual VIP reservations into the hotel reservations system.
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
• Promote team work and quality service through daily communication and coordination with other departments. Coordinate and assist in executing details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Meet and Greet group contacts and attendees upon arrival as needed.
• Regularly follow-up to ensure set-up requirements meet client needs.
• Assist Director of Sales with solicitation of accounts, outside sales calls and networking events.
• Regularly follow up with clients to maintain accurate and updated information
• Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate staff.)

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous hotel or sales experience preferred, but not required.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It