Events Sales Executive

Description

The Events Sales Executive implements all Sales activities in their area of responsibility, under the general guidance and supervision of the Conference and Events Sales Manager in collaboration with Commercial Director.  

Your role will be to promote, sell and control the events from initial enquiry to contracting. You will be able to efficiently qualify and sell the Hotel for conference and events, to build up powerful customer relationships that deliver repeat business and maximise revenue through actively converting enquiries into confirmed business. You will consistently strive to develop relationships with new and repeat booking customers to increase revenue and demand whilst assisting in training of junior team members. Your goal is to assist in making Hilton events the Market leader.

 Join the Team at Hilton Adelaide today!

Hilton Hotels are a renowned hospitality brand known for their commitment to excellence in guest service and satisfaction. With a portfolio of upscale hotels globally, we strive to create memorable experiences for every guest, ensuring their stay is nothing short of exceptional.

Hilton Adelaide is centrally located, overlooking Victoria Square. The hotel has 377 rooms ranging from guest rooms to the executive floor and suites. Hilton Adelaide offers unrivalled conference and events facilities comprising of 19 meeting rooms. It is the only 5-star hotel in Adelaide able to host 500 delegates to meet, eat and sleep, all under one roof.

What will I be doing?

• Maximise conversion of leads and bookings
• Maximise revenue through upselling
• Actively convert leads into confirmed sales bookings
• To conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
• To actively promote the hotel facilities by entertaining clients and agents as necessary
• To achieve conference accommodation and event sales in line with targets
• Conducting tours of inspections (TOI) of the hotel with potential clients
• Following up on sales leads and converting them, sent and received
• Effective negotiation on rates according to selling strategies
• Ensure all reports are produced as requested by Management
• Assist C&E Sales Manager in tracking of the revenue development of catering and assist to implement tactics to boost revenue in ‘need’ periods
• Effectively execute event through creation of event orders, communication with operations departments and post event follow up with clients

Requirements

What are we looking for?

An Event Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Minimum two years’ experience in a similar role
• Strong selling skills and understand the processes to close the sale
• Knowledge in Delphi.fdc desirable
• A passion for customer service and sales
• Innovative in the delivery of Sales initiatives
• Provides consistent and professional support to all team members
• Demonstrated attention to detail, while multi-tasking and meeting deadlines
• Excellent verbal and written communication skills

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past three years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute. In 2023, Hilton ranked #2 across all industries and #1 worldwide! You can also look forward to receiving:

Access to Go Hilton, our Team Member Travel Program 

• Competitive wages with higher than industry penalty rate
• Attractive incentive program  
• Worldwide travel discounts at unbelievable rates for you and your friends and family!
• Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
• A workplace culture that fosters personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing