Night Auditor

What will I be doing? As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage.
• Ensure credit card system reconciles to daily transaction lists.
• Schedule, assign daily work, inform and train team members.
• Monitor, observe and assist in evaluating team member performance.
• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.
• Coordinating with bell service and staff management.
• Being a source of information to guests on various matters such as transport and restaurant advice.
• Processing meal and beverage requests.
• Accommodating general and unique requests.
• Diffusing conflict or tense situations with guests.
• Our Company is an equal employment opportunity employer and will not discriminate or retaliate against any employee or applicant in any manner prohibited by applicable federal, state, or local laws.