Director of Human Resources

Basic Function

The Director of Human Resources at OTH Hotels Resorts is responsible for overseeing all aspects of human resource management, including talent acquisition, team member relations, compliance, training and development, compensation, and workplace culture. As a key member of the Executive Committee, this role ensures HR strategies align with business objectives while fostering a positive, inclusive, and high-performance workplace.

Qualifications -

• Education & Experience:
  • Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
  • Five+ years of HR leadership experience, preferably in the hospitality industry.
  • SHRM (SHRM-CP or SHRM-SCP) or HRCI (PHR or SPHR) certification preferred.
  • Proven expertise in HR operations, labor laws, compliance, and team member relations.
• Technical Proficiency:
  • Experience with HRIS systems and advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Familiarity with payroll systems, benefits administration platforms, and performance management software.
• Key Competencies:
  • Ability to shape HR strategy and lead cultural transformation.
  • Strong ability to engage with employees across all levels of the organization.
  • Ability to make data-driven HR decisions that align with business goals.

Key Responsibilities -

Strategic HR Leadership & Compliance

• Act as a strategic business partner to executive leadership, providing guidance on workforce planning, talent management, and organizational development.
• Ensure compliance with all federal, state, and local employment laws, including EEOC, OSHA, Department of Labor, and Workers’ Compensation regulations.
• Develop, implement, and maintain HR policies, procedures, and best practices that align with company culture and operational objectives.

Talent Acquisition & Workforce Planning

• Lead recruitment efforts to attract and retain top-tier talent for all levels of the organization.
• Build strong partnerships with colleges, recruitment agencies, and industry professionals to establish a strong talent pipeline.
• Direct succession planning initiatives, identifying high-potential team members for leadership development.

Team Member Engagement & Relations

• Establish and foster an open-door policy to create a culture of trust, transparency, and approachability.
• Champion team member relations initiatives to enhance morale, reduce turnover, and resolve conflicts proactively.
• Lead performance management processes, including performance reviews, coaching, and career development programs.
• Plan and execute team member engagement activities, including social events, team-building initiatives, holiday celebrations, and recognition programs.

Training & Development

• Design and implement training programs for team members at all levels, ensuring career development and professional growth.
• Conduct and oversee hospitality training sessions, focusing on guest service excellence, cultural awareness, and service standards to enhance the overall guest experience.
• Conduct management training sessions on leadership, labor law compliance, performance management, and workplace diversity.
• Monitor and evaluate team member orientation programs to ensure a seamless onboarding experience.

HR Metrics & Workforce Analytics

• Track key HR performance indicators such as team member turnover, absenteeism, and satisfaction scores to drive data-driven decision-making.
• Conduct exit interviews and engagement surveys to assess workplace culture and areas for improvement.
• Stay up to date with industry trends and implement HR innovations to enhance operational efficiency.

Physical & Environmental Factors

This role involves a combination of sitting, standing, and walking for extended periods, with occasional lifting and exposure to varying environmental conditions. Adaptability and attentiveness to the property’s operational demands are essential.

This job description outlines the general nature and level of work expected from team members in this role. It is not an exhaustive list of all responsibilities, duties, or skills required for the position and may be subject to changes or additional tasks as needed.