Photo of Tenaya Lodge at Yosemite, Fish Camp, CA

Front Desk Supervisor

Tenaya Lodge at Yosemite

1122 Highway 41
Fish Camp, CA 93623

302 Room Inn
Managed By Delaware North
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Compensation: $20.00 - $21.00 / hour, Full-Time

The opportunity

Delaware North Parks and Resorts is seeking afull-time Hotel Front Desk Supervisor to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If youre looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$20.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

Life at Tenaya at Yosemite

Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park’s entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day.

  • Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest
  • Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!

Perks at Tenaya at Yosemite

  • Health, dental, and vision insurance*
  • 401k with company match*
  • Paid vacation days and holidays*
  • Paid parental bonding leave*
  • Tuition or professional certification reimbursement*
  • Weekly pay
  • Free shift meal in our employee dining room
  • Commuter bonus – $10/day for 35+ miles and $20/day for 50+ miles
  • Employee discounts – 20% off food and beverage and 30% off retail
  • Referral bonus earn $200 for each eligible referral
  • Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

  • Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
  • Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
  • Implement policies, procedures, and service standards in conjunction with management
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
  • Handle cash; maintain records pertaining to inventory, team, orders, and supplies
  • Operate company vehicles for transportation across the property as needed

More about you

  • At least three years of experience in hospitality, front desk experience is preferred
  • Prior supervisory experience preferred
  • Computer literate in MS Office programs; some experience with property management systems preferred
  • Must be fluent in English language both spoken and written
  • No college degree required
  • A valid driver’s license

Shift details

Overtime as needed

Posted January 2, 2025

Tenaya Lodge at Yosemite

Delaware North has owned and operated the AAA Four Diamond rated Tenaya Lodge at Yosemite since 2002. Tenaya is an all-season resort featuring lodge rooms and cottage rooms, 50 Explorer Cabins, a rich range of recreational activities, a 10,000 square-foot luxury spa, ample meeting and event space, indoor and outdoor pools and five dining venues located on the property. It's located just two miles from Yosemite National Park.

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