Director of Engineering

Description

Why Work for Hilton?

Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 8,000 properties with more than 1 million rooms in 134 countries and territories. In the 105 years since our founding, we have defined the hospitality industry and established a portfolio of 24 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 200 million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.

Job Overview

The Director of Engineering  is responsible for overseeing the maintenance and operation of all hotel facilities, ensuring the efficient and safe functioning of mechanical, electrical, HVAC systems, and other hotel equipment. This role ensures the hotel meets all safety, fire, and environmental standards while maintaining high levels of service and guest satisfaction. The Director of Engineering  manages the engineering team, prioritizes tasks, handles budgeting and documentation, and implements initiatives to improve operational efficiency and sustainability

Key Responsibilities

As Director of Engineering , you will:

1.            Essential Functions

Oversee day-to-day operations of the engineering department, ensuring smooth functioning of all mechanical, electrical, HVAC, and related systems. Conduct regular inspections of the property to ensure proper maintenance and compliance with health, safety, and fire regulations. Manage the preventive maintenance program, ensuring the hotel’s equipment and systems are regularly serviced to prevent failures. Assign and monitor duties to maintenance staff, ensuring tasks are completed efficiently and effectively. Manage and update technical documentation, including drawings, manuals, maintenance logs, and equipment inventories. Oversee energy management efforts, implementing energy-saving plans and conducting audits to reduce energy consumption. Ensure the hotel meets Hilton’s Environmental, Social, and Governance (ESG) goals, promoting sustainability initiatives such as water conservation and waste reduction. Respond to guest maintenance requests and ensure all systems contribute to a positive guest experience. Lead installation and upgrades of equipment, managing all aspects of new installations. Ensure safety protocols and emergency response plans are in place, including regular fire drills and safety checks. Perform other tasks and responsibilities as directed by the hotel’s senior management team. Provide on-call support for emergency maintenance needs. Oversee the cleanliness and organization of all machinery, equipment, and plant rooms. Ensure life-saving equipment, is maintained and readily available

2.            Supportive Functions

Actively participate in the Hilton CARE committee, supporting initiatives related to the hotel’s community, team, and guest service projects. Collaborate with other department heads to ensure cross-departmental communication and coordination for smooth hotel operations. Support sustainability and environmental goals by overseeing compliance with environmental regulations and implementing energy-saving initiatives. Monitor hotel operations and provide reports on maintenance, energy usage, and sustainability efforts to senior management. Ensure all administrative functions within the department, including filing systems, requisitions, and correspondence, are handled efficiently. Actively drive Hilton’s ESG (Environmental, Social, and Governance) goals and sustainability initiatives by overseeing the implementation of energy-saving programs, waste reduction strategies, and other environmentally responsible practices across the hotel.

3.            Physical Requirements

Ability to physically assess the maintenance of the hotel's structure, systems, and equipment. Ability to lift and carry heavy items and operate equipment as needed. Regular walking, standing, and the ability to work in confined spaces or heights. Ability to respond to emergency situations promptly, managing resources effectively during crises.

4.            Organizational Relationships

Report directly to senior management, Director of Operations and the General Manager on operational and maintenance activities. Supervise all maintenance and engineering staff, including hiring, training, performance evaluations, and disciplinary actions. Collaborate with other department heads to align maintenance and engineering efforts with overall hotel operations. Liaise with contractors, architects, and project management teams for refurbishments, renovations, and new installations.

5.            Great Working Environment

Create a work environment that promotes collaboration, respect, and teamwork within the engineering department. Provide training, mentorship, and growth opportunities for all engineering staff to ensure high levels of job satisfaction and performance. Encourage a culture of continuous improvement, ensuring that all team members are engaged and motivated to contribute to the hotel’s success.

6.            Hierarchy and Scope of Leadership

Positions directly or indirectly reporting to this position are:

o        Assistant Chief Engineer

o        Departmental Coordinators

o        Engineering Manager / Executive / Assistant Manager

o        Maintenance Manager / Executive / Assistant Manager

o        Painter

o        Upholsterer

o        Carpenter

o        Locksmith

o        Plumber

o        Utility Engineer/s

o        Electrical Engineer/s

o        Plumbing Engineer/s

o        HVAC Engineer/s

o        Maintenance Person/s

7.            Safety Requirements

Ensure employees fully understand and follow the contents of the employee policies and procedures. Ensure adherence to all safety regulations for both staff and guests. Implement health and safety measures, conduct regular fire safety drills, and ensure emergency response systems are functional. Regularly inspect fire detection, alarm, and suppression systems, ensuring they meet all standards.

Requirements

Who Are We Looking For?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Purpose, Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Prior professional experience in UAE would be an advantage. 

1.            To be successful in this position you will have:

Ability to perform critical analysis. Ability to manage extensive amounts of information and provides constructive feedback/direction. Excellent spoken and presentation skills. Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives. Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy. Ability to manage multiple projects, meet and work effectively under time and resource constraints. Ability to effectively lead team of professionals. Extensive knowledge of building systems, including electrical, HVAC, and plumbing. In-depth understanding of public construction, safety codes, and building permits. Proficient in the use of computer programs related to property operations and maintenance management. Skilled in the proper use and safety of all tools and equipment used in property maintenance. Ability to communicate effectively in English, both verbally and in writing. Expertise in energy management, environmental sustainability practices, and safety protocols.

2.            Education and Qualifications:

Certified college degree or similar At least 4-5 years of relevant management experience in international hotel chains. A minimum of 4-5 years of experience in the same role in a high-end hotel environment. Proven leadership and team management skills in an engineering setting. Relevant mechanical or electrical qualifications. Safety and facilities management expertise. Strong financial management and reporting skills. Proficiency in using personal computers and software

What Do We Offer?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest and team member experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

A competitive salary and benefits package Worldwide career opportunities Access to leadership development program and hundreds of courses through Hilton University Industry-leading Team Member travel rates through Go Hilton Wellbeing initiatives to help you thrive and be your best self A workplace to be proud of Opportunities to be recognized for being awesome and doing a great job Support and guidance from our Corporate and Regional experts, when you need it