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Housekeeper

Emerald Queen Hotels & Casinos

5700 Pacific Highway E
Fife, WA 98424

Casino & Hotel
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Compensation: $19.32 per hour, Full-Time

Description

LIMITED TIME HIRING PROMOTION - FREE CLASS B GAMING LICENSE! $155-$200 VALUE!

The Housekeeper is responsible for performing routine cleaning of guest rooms and interior of hotel as assigned by the Housekeeping Manager. Duties include: responding to guest inquiries and requests, cleaning, mopping and disinfecting hotel rooms, stocking and keeping inventory of supplies and cleaning solutions, and collecting garbage and recyclables and linens from guest rooms. Advises Housekeeping and Hotel Management when rooms are ready for occupancy, examines rooms, halls and lobbies to determine if repairs are needed and cleans guest exercise and pool area clean and tidy. Performs additional job duties as assigned by the department manager.

Housekeeper starts at $19.32/hr and increases to the standard rate of $20.45/hr at successful completion of 90 day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

Education:

  • High School Diploma GED equivalent required

Experience & Requirements:

  • Three months of hotel housekeeping experience
  • Knowledge and experience using and operating cleaning equipment
  • Additional education/experience may substitute for the minimum requirements of the position.

Essential Functions:

  • Cleans the inside of a designated minimum number of guest rooms thoroughly each day.
  • Dusts, mops, vacuums, strips bed linens, and makes beds.
  • Disinfects counters, bath/shower, toilet area, coffee maker, microwave oven, refrigerator, furniture, and windows.
  • Restocks hotel room amenities such as soap, lotion, shampoo, and coffee maker supply.
  • Collects garbage, recyclables, soiled linens, and other waste from guest rooms.
  • Stocks and inventories supply and cleaning products on the cleaning cart.
  • Keeps the interior of the hotel public areas clean.
  • Advises designated hotel staff when rooms are complete and ready for occupancy.
  • Examines rooms, halls, and lobbies to determine any need for repairs or replacement of furniture and equipment.
  • Cleans and dusts heating/air conditioning units as necessary.
  • Cleans guest exercise room and keeps pool area tidy.
  • Arranges informational fliers, brochures, and related materials in an orderly fashion.
  • Responds to guest requests in timely manner.
  • Reports missing or damaged furniture or equipment.
  • Utilizes personal protective equipment as required.
  • Perform other duties as assigned.

    Competencies:

    • Excellent communication and customer service skills are key, along with knowledge of casino policies and health and safety procedures. The role calls for strong problem-solving, the ability to work independently, and ethical decision-making. Being organized, familiar with cleaning tools and equipment, and comfortable using hand radios are important for success.

    Physical Requirements:

    • Sitting/standing for up to 10 hours per day
    • Walking/Reaching/Bending
    • Using hand/eye coordination/finger dexterity
    • Concentrating in loud/busy situations
    • Lifting items up to 25 lbs.
    • Pushing/pulling up to 150 lbs.
    • Must be able to tolerate a smoke filled environment

    Additional Requirements:

    • Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

    Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIB license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

    • Posted December 16, 2024

    Emerald Queen Hotels & Casinos

    Click here to hear what our employees think about working with us!

    The Emerald Queen Hotels & Casinos are located between Seattle and Olympia, Washington, right off I-5. The Casinos in Tacoma and Fife are owned by the Puyallup Tribe, who are known for "generous and welcoming behavior to all people.” They value their members and employees, to whom they attribute their continued success.

    The Emerald Queen Hotel & Casino (Fife) is a popular local spot as well as a favorite concert and entertainment destination in the Pacific Northwest region. Amenities at EQC Fife include over 2,300 slots, 103 hotel rooms, and a voluminous 25,000 square foot multi-purpose event space and ballroom.

    5700 Pacific Highway E
    Fife, WA 98424
    Telephone: (253) 594-7777

    The Emerald Queen Hotel & Casino (Tacoma) is the location of the second EQC property - a $400 million project that opened in June 2020. Our brand-new facility boasts a Vegas-style gaming floor complete with over 2,100 slots, more than 60 table games, 155 hotel rooms and suites, six dining venues, and a 250-seat sports bar.

    2920 E R Street
    Tacoma, WA 98404
    Local: 253-594-7777
    Toll Free: 888-831-7655

    EQC Tacoma features traditional and contemporary Coast Salish artwork and architectural elements designed by Puyallup tribal members. Keeping the environment in mind, building elements using recycled materials and architecture designed to meet or beat the State’s energy code requirements were thoughtfully executed during construction.

    EQC Tacoma is also the home of the Emerald Queen Event Center, a state-of-the-art indoor event space with stadium seating capacity for 1800+ concert-goers.

    Hotel and Casino
    Whether our guests are looking for an escape from the “every day” or a fun-filled adventure, the Emerald Queen Hotel & Casino is the perfect destination where guests can indulge with exceptional hospitality, divine dining and countless entertainment options.

    Our exceptional guest rooms are adorned with an inviting balance of classic and contemporary furnishings and high speed internet connections, 27” televisions with cable and movie channels. We offer spacious suites complete with luxuriously comfortable beds, sleeper sofas and separate gathering areas.

    Dining
    The food and beverage venues at both of the Emerald Queen Hotel & Casino locations are exquisite. 

    The Emerald Queen Hotel & Casino in Tacoma features the International Restaurant, International Surf & Turf Buffet, Asian Garden Café and Palace Deli. The International Restaurant is located upstairs in the center of the casino. The menu at the International Restaurant features selections ranging from Gourmet Chinese, American and Continental cuisine. Dishes such as Pacific Northwest Wild Salmon and Porterhouse Steak and Lobster Tail are prepared to perfection.

    At the Emerald Queen Hotel & Casino in Fife guests can enjoy divine dining and a panoramic view of Mount Rainier at the award-winning Tatoosh Grill, offering the world’s finest natural Angus beef, wild seafood, and authentic Chinese fare. The Paradise Deli serves favorites like pizza, sub sandwiches, coffee, and fresh baked goods, made with love daily right in our own bakery.

    EQC Careers
    Our mission is to identify outstanding employees whom we recognize & reward with exceptional benefits and training & development programs to promote advancement in our gaming/hospitality properties.

    We want to place the right person in the right position to create positive guest experiences in a way that beautiful casino design and flashing game lights cannot. In short, we're looking for team members who are genuinely interested in creating a fantastic guest experience at the Emerald Queen Hotel & Casinos. If you are that person, we want you on our team! 

    Employees may be assigned to either of our properties in Fife or Tacoma.

    Working Full-Time with the Emerald Queen Hotel & Casinos, you not only receive 100% paid medical, but many other benefits and perks as well.
    Click Here for more details!

    All Full-Time Employees receive:
    • 100% paid Medical, Dental, Vision
    • $10,000 Life Insurance Policy
    • 401(k) Retirement options after 90 days of employment with up to 6% company match
    • 18 paid flex days per year (maximum accrual of 31 days per year after 12 years)
    • Employee Assistance Program
    • Supplemental Insurance option through voluntary payroll deduction

    Extra Board/On-Call
    All Extra Board/On-Call employees receive:
    • 401(k) Retirement options after 90 days of employment with up to 6% company match
    • Employee Assistance Program
    • Supplemental Insurance option through voluntary payroll deduction

    All Employees
    In addition to benefits listed above, all employees receive free meals in our employee dining rooms, free parking, 20% employee meal discounts in all casino restaurants, a great employee recognition program, and much more!

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