Photo of The Ballantyne, a Luxury Collection Hotel, Charlotte, NC

Overnight Loss & Prevention Security Officer

The Ballantyne, a Luxury Collection Hotel

10000 Ballantyne Commons Parkway
Charlotte, NC 28277

244 Room Hotel
Managed By Northwood Hospitality
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Compensation: 18.00-20.00, Full-Time

Job Description

Job Responsibilities:

Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:

  • Maintaining the safety and security of the hotel, guest and team members and their property by providing constant vigilance in and around the resort's premises
  • Consistently offer professional, friendly, and engaging service
  • Handle guest concerns and react quickly and professionally
  • Acting promptly to any event/circumstances that requires attention
  • Ensuring inspections of the resort premises are done on a routine basis
  • Ensuring all firefighting equipment requirements are met and maintained
  • Assisting management with any incidents that arise on property
  • Assisting with reporting on team member and guest incidents and accidents

Shift: Overnight

Day(s) Required: FLEXIBLE including Holidays and Weekends

Minimum Requirements:

  • 1 year of Security Officer experience
  • Prior experience in a hotel or hospitality is a plus
  • Extensive knowledge of safety
  • First aid and CPR certified
  • Excellent communication skills, both written and verbal
  • Working knowledge of Microsoft products
  • Must be able to work a flexible schedule including nights, weekends and holidays.

Benefits:

  • 401k after 90 days, fully vested, company match to 3%
  • Marriott Hotel Discounts Worldwide
  • Northwood Hospitality Discounts 
  • Discounts at our Gallery Restaurant and Spa
  • Health Insurance - Vision, Dental, Medical
  • Referral Bonus program
  • Generous PTO policy

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Posted December 11, 2024

The Ballantyne, a Luxury Collection Hotel

The Ballantyne, a Luxury Collection Hotel

Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.

The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.

Values

Integrity, Collaboration, Passion

We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.

Benefits

At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.

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