Events & Services Manager

Prepares all event documentation and coordinates with sales, hotel departments, and customer to ensure consistent, high-level service throughout pre-event, event and post event phases of hotel events; primarily handles events of average complexity. Ensures all hotel events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. 

Duties & Responsibilities:

Managing the Department 

Ability to manage guest room and meeting space inventories 

Broad understanding of facility management (sanitation, maintenance, operations) 

Strong customer development and relationship management skills 

Knowledge of overall hotel operations as they affect department 

Knowledge of Event Technology products and services 

Knowledge of contract management and legalities 

Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling •

Strong communication skills (verbal, listening, writing)

Strong problem-solving skills 

Strong customer and associate relation skills 

Strong organization skills 

Ability to use standard software applications and hotel systems 

Effective decision-making skills 

Effective influence skills 

Strong presentation and platform skills 

Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Education or Certification Leadership Competencies: Supports and conducts activities to drive financial results, guest satisfaction, human capital index and market share.

This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.

Benefits include:

• Healthcare Insurance (Medical, Dental & Vision)
• 401(k) Plan
• STD & LTD
• Life Insurance
• Wellness Program
• Vacation/Paid Time Off
• Tuition Assistance
• Discounted Hotel Room Rates (Marriott)
• Community Service Program
• Training & Development