Supervisor Stewarding / Dishwasher

Enrich Your Career. Celebrate Creativity.

We welcome enthusiastic individuals to join our team of dedicated professionals who are passionate about providing a personalized coastal luxury experience to our guests. Our team members are empowered to craft unforgettable moments and create enduring memories with every interaction.

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community. As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and operating premier golf and resort destinations, we provide competitive and progressive benefits including complimentary meals, hotel/golf/spa discounts, employee recognition programs and more!

To complete an APPLICATION please click on the following website: https://apply.jobappnetwork.com/surf-sand-careers/en

Or contact the Human Resources office direct line 949-376-2764 for additional information.

The STEWARD SUPERVISOR is responsible to provide support to the Executive Steward to supervise the operations of the Stewarding Department, including overseeing the cleanliness, safety, and the property equipment set-up and food transportation of all Banquet functions.

The expected base wage range for this position is: $23 per hour. This position may be eligible for additional compensation according to the Company's policies, as they may be amended from time to time.

ESSENTIAL DUTIES: 

• To assist in the ware washing, stocking and cleaning duties of the Stewarding Department.
• To set up Splashes with all necessary equipment (china, glassware, silverware, serving utensils) and breakdown station.
• To maintain cleanliness of work area by observing cleaning practices including, but not limited to, mopping, wiping work surfaces, and deep cleaning of kitchen equipment.
• To interact in a courteous and professional manner with guests and hotel staff with whom employee comes into contact.
• To ensure that the garbage and recycle area is clean, organized and all trash bins are properly closed according to the resort standards.
• To immediately inform the Executive Steward when the garbage and recycle area is not in acceptable conditions (i.e., glass not being disposed in the appropriate recycle bins, boxes not properly broken down, kitchen oil spills or disposal/s not being covered and overloaded trash bins, etc.).
• To promptly report deficiencies of garbage, recycle bins and lighting to PBX to insert information in HOT SOS for immediate attention.
• To promptly report excessive rodents, flies and other insects to supervisor.
• To interact with Splashes leadership to ensure timely expedition of china, glassware and silverware to meet the needs of the restaurant.
• To operate equipment safely by wearing the appropriate PPE (Personal Protective Equipment) and by following all equipment guidelines.
• To respond in a courteous, professional and prompt manner in order to resolve all guest and staff difficulties in conjunction with Service Absolutes.
• To work and complete assignments on time despite frequent interruptions.
• To monitor, supervise and distribute work assignments and to exercise appropriate judgment on disciplinary issues.
• To initiate disciplinary action, as needed, and to inform the Executive Steward or his/her Assistant on all personnel issues.
• To assist in the retrieval of all equipment used to service the function (china, glassware, silverware and carts).
• To assist in the transportation of dirty equipment to the dish room area.
• To interpret business levels for the purpose of supplying equipment and delivery of equipment in a timely fashion.
• To monitor outlets continually for cleanliness and presence of equipment and supplies.
• To ensure equipment cleanliness and store in designated area and to requisition china, glass and silver as needed.
• To be cautious when handling cooking equipment or items directly from the oven due to extreme temperatures.
• To monitor all sanitation codes and regulations regarding activities including, but not limited to cleanliness and pest control.
• To handle, store, and label all hazardous substances according to State and Federal regulations and to distribute chemicals to Food & Beverage outlets and record usage.
• To train staff in handling procedures and chemical usage.
• To train and assist with reading and understanding of BEO’s.
• To attend to food service lines and dish-up service, including maintaining an adequate supply of clean dishes and utensils; refilling cooking stations; providing constant supply of hot dishes and platters.
• To dispose of broken glass and sharp objects, etc., in appropriate containers.
• To satisfactorily perform all other duties as directed by supervisor.
• To conduct and document daily safety training.
• To handle, store, and label all hazardous substances according to state and federal regulations and to train staff in handling procedures and chemical usage.

QUALIFICATIONS: Minimum two years of experience in back-of-house in first class hotel or food service establishment. Able to communicate effectively. A valid food handlers card must be timely obtained upon hire and maintained in good standing, which time and expense may be compensable.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

PHYSICAL/MENTAL DEMANDS: Stands and walks short distances throughout shift. Constantly required to handle and move objects weighing up to 40 lbs. over moderate distances. Frequently required to handle and move objects weighing 200 lbs. to 400 lbs. over short to long distances, using appropriate hand trucks and carts. Bends, stoops, reaches, pushes, pulls, kneels, and lifts to perform routine job tasks. Flexibility and good reflexes required to operate electric carts. Must be able to work under pressure.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Surf & Sand Resort Laguna Beach proudly holds accolades such as being named one of Condé Nast Traveler Readers' Choice Awards' Top Resorts in Southern California, recognized by Travel + Leisure’s World’s Best, and is a distinguished member of Preferred Hotels and Resorts, boasting an esteemed AAA Four Diamond rating for over two decades.

Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651
www.surfandsandresort.com HR direct line: (949) 376-2764