Guest Services Agent

2:30pm-11pm  Full Time, must be available both weekend days

Position Information: The Guest Service Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; thank guests with genuine appreciation.

Qualifications:

Must have previous Hotel Front Desk Experience

• Prior guest service and cash handling experience necessary.

• High School diploma or equivalent.

• Ability to communicate effectively with the public and other Team Members.

• Read, write and speak English fluently. 

Must be able to stand for up to 8 hours.