Photo of Hilton Cancun - an All Inclusive Resort, Cancun, Mexico

Restaurant Manager

Hilton Cancun - an All Inclusive Resort

Carretera Federal Libre 307 Cancun-Tulum
Benito Juarez, 77580, Cancun, Quintana Roo, Mexico
Cancun
Mexico

715 Room Resort
Managed By Hilton
Save this job
Full-Time

Description

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage Restaurant operations
  • Maintain exceptional levels of customer service
  • Recruit, manage, train and develop the Restaurant team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food and Payroll
  • Drive sales to maximize budgeted revenue
  • Develop menus with other members of Food and Beverage team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation

Requirements

What are we looking for?

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Management and/or supervisory Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Posted November 11, 2024

Hilton Cancun - an All Inclusive Resort

Beachfront oasis with all-inclusive perks

Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our secluded resort features 12 dining experiences, including 5 specialty restaurants, a 68,000 sq. ft. indoor-outdoor convention center, a health club, and spa offerings. Drink in ocean views from our suites, and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes.

Large and modern, our rooms and suites provide several options ideal for family getaways, romantic retreats, reunions with friends – as well as events and celebrations of all kinds. Upgrade to a suite for sweeping sea views and spacious living and dining areas, or choose a room with a swim-up balcony. Choose from 12 unique all-inclusive gastronomic experiences, sip a cool beverage by the pool, or indulge in sweet treats at the Ice Cream and Churros Shop.