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Busser II

Desert Diamond Casinos

7350 S Nogales Hwy
Tucson, AZ 85756

Gaming Company
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Full-Time

Position Summary

Under direct supervision of the F&B Supervisor and F&B Front of the House Intern, Busser II sets tables with clean linens and silverware and removes soiled dishes, glassware and silverware from the tables. Secondary responsibilities include proper maintenance and cleaning of side stations, floors, furniture, and restrooms, perform other duties as assigned.  Works efficiently in a team-based environment and must follow all alcohol beverage and Food handling policy guidelines as well as all Tohono O’odham Gaming Enterprise (TOGE) Internal Controls (ICs), consistently.  

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  •     Responsible for efficient stocking of all items needed for service in the server-side stations.
  •     Responsible for proper clearing of soiled plates, glassware, silverware, and shell baskets to dish stations by running bus carts to kitchen to be emptied, cleaned and returned to the side stations immediately.
  •     Tends to guests, responds to any additional requests, and is knowledgeable of the service standards and properly followed.
  •     Maintains side stations, including floors, in a sanitary and organized manner
  •     Properly uses bus carts in a safe and sanitary manner when maneuvering through the kitchen area and dining room.
  •     Properly clears dirty plates, glasses, silverware, napkins, and food and beverage debris from tables, chairs and bases.
  •     Responsible for the cleanliness and sanitation of the entire work area.
  •     Properly performs all opening, running and closing Busser side work.
  •     Properly clears all surfaces on tables within 5 minutes of guests’ departure.
  •     Responsible for properly re-setting dining room tables in accordance with the table top standard.
  •     Polishes silverware, glassware, etc and prepares for use.
  •     Completes side work assigned by F&B Supervisor and F&B Front of the House Intern.
  •     Maintains good communication skills with team members and guests and maintains a positive and professional work environment.
  •     Recognizes that each team member is a representative of the Casino and is responsible for demonstrating courtesy, respect and sensitivity to the needs of every person (guests and team members).
  •     Provide a positive dining experience for guests.
  •     Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting tables, and keeping the floor clear of debris.
  •     Travel between Desert Diamond Casino properties may be needed. 
  •     Maintains proper attendance in accordance with Casino policy.
  •     Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time.

    •  Minimum Qualifications

    Education And Experience

        High School Diploma or GED preferred plus some experience in the restaurant, kitchen or dining area field preferred. Must be 18 years of age of older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen and background investigation and TIPS certification and obtain and maintain gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  •     Knowledge of dining and food maintenance operations
  •     Knowledge of food service
  •     Strong communication skills, read, and write clearly in basic English
  •     Knowledge in demonstrating outstanding guest service at all times
  •     Knowledge in servicing guests in a professional manner; ability to maintain a professional appearance
  •     Knowledge of internal controls and commitment to follow, consistently
  •     Ability to follow instructions and work in a stressful and busy environment

    Physical Demands

    While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

    Work Environment

    Work is generally performed in kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, second-hand smoke and a high noise level. Days, evenings, graveyards, holidays and/or weekend work are required. Extended hours and irregular shifts may also be required.

    • Posted November 4, 2024

    Desert Diamond Casinos

    Desert Diamond Casinos offer a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona. Amenities include unmatched gaming options, fine dining, and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

    An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

    Our gaming properties include:

    Desert Diamond Casino Sahuarita which features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games, as well as a Sportsbook. There are two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor. The property provides high-tech banquet & catering, conference and business meeting rooms and the Diamond Center can cater up to 2,400 guests.

    Desert Diamond Casino Tucson which is located a convenient distance from both the Tucson International Airport and downtown.The casino offers a poker room, slots, table games including live blackjack and roulette, high-stakes bingo, and a Sportsbook. Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor. The Hotel & Conference Center features state-of the- art meeting spaces, luxurious rooms with complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.

    Desert Diamond Casino West Valley which has nearby shopping, dining, and nightlife and is the official casino partner of Westgate Entertainment District. The casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21. The Sportsbook provides a venue to wager on sports events.Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

    Desert Diamond Casino Why which is the smallest of our four gaming properties, which features a convenience store, gas station, and slot machines. It's a favorite stop for travelers going to and from Rocky Point, Mexico.

    You can get a job anywhere, but Desert Diamond Casinos offer you a career!

    Incredible Work Environment:

    We work hard to make sure that each property supports an environment of fun and excitement, both for our guests and our valued employees.

    Corporate Culture: 

    Our team is dedicated to the success of our enterprise & business and creating a culture where diversity is respected and values are honored. Together, our commitment to our guests, community, and fellow employees, helps us to thrive as a high performance gaming enterprise.

    Unparalleled Benefits: We offer a variety of insurance options, including medical, dental, vision, home, automobile, short and long term disability, pet and legal insurances. In addition, we offer 401K, relocation, paid time off, an employee assistance program, competitive compensation, tuition assistance and more.

    Training: Our organizational development team provides training throughout our casinos for both new hires and career employees who want to move into new positions.

    Why you’ll love working in Arizona:
    https://moving.tips/city-guides/reasons-to-move-to-arizona/

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