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Senior Vice President of Operations - Luxury & Lifestyle

HHM Hotels - Dallas-Fort Worth-Arlington Metropolitan Area


Dallas, TX 75201

Regional Office
Managed By HHM Hotels
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Full-Time

Senior Vice President of Operations - Luxury & Lifestyle

Company Overview

HHM Hotels is a distinguished and award-winning hotel management and investment company with a diverse portfolio of luxury and lifestyle, resorts, premium branded, and branded select hotels. Known for our adeptness, accountability, and entrepreneurial spirit, HHM Hotels delivers exceptional market-leading outcomes for a wide array of owners.  

Position Overview

HHM Hotels is seeking a dynamic and visionary Senior Vice President of Operations - Luxury & Lifestyle to lead and oversee a portion of our Echelon Division, a distinguished collection of luxury and lifestyle hotels based in Dallas, Texas. Reporting directly to the Chief Operating Officer, this role will be instrumental in driving the continued success and growth of our luxury and lifestyle portfolio.

Your Growth Path:

Executive Vice President of Operations - Chief Operating Officer

Your Focus:

  • Portfolio Leadership: Directly oversee and provide strategic direction to a select portfolio of luxury and lifestyle hotels within the Echelon Division.
  • Revenue Growth and Profitability: Drive revenue growth through effective cost management, revenue optimization, and strategic planning.
  • Team Development: Lead, inspire, and mentor a diverse team of General Managers, cultivating a culture of collaboration, innovation, and accountability.
  • Owner Relations: Act as the liaison with property owners, establishing and maintaining effective relationships.
  • Strategic Planning: Collaborate with property and executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.
  • Brand Management: Ensure brand consistency across all print, digital, and social channels within the Echelon Division, and facilitate programing and activation to execute marketing initiatives.

Your Background and Skills

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's preferred).
  • 5+ years as a General Manager or similar leadership role in a full-service hotel or luxury setting.
  • 10 years of progressive leadership experience in hotel operations, with a strong understanding of luxury and upper-upscale hotel markets.
  • Proven track record in driving revenue growth, optimizing operations, and delivering exceptional guest experiences.
  • Strong understanding of luxury and lifestyle brand positioning and execution.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to travel as needed.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements

What We Believe

 People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted October 14, 2024

HHM Hotels - Dallas-Fort Worth-Arlington Metropolitan Area

An Industry Leader in Hospitality

HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.

MANAGEMENT

For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.

INVESTMENT

HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.

BRAND POSITIONING

Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.

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