***This role is based at one of our corporate offices in McLean, VA, or Dallas, TX***
This is your chance to be part of the Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Manager, Content Orchestration Governance, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Content Orchestration team reporting to Senior Manager, Content Innovation, you will embrace the team’s core tenets: radical transparency, courageous, customer-focused, continuous improvement, trusting, and measuring progress toward goals. Your role involves establishing and guiding the adoption of global business standards for content and media management platforms and processes, including Content Management Systems (CMS), Digital Asset Management (DAM), Media Asset Management (MAM), Computer-Assisted Translation Tools (CAT-tools), Taxonomy Management System (TMS), and Language Service Providers (LSPs) workflows from content ideation to archive. Your goal is to design a content lifecycle managed efficiently and effectively across different platforms and regions, ensuring it is strategically aligned with our goals. You will elevate the Content Orchestration team by fostering innovation, enhancing cross-team collaboration, maintaining a customer-oriented focus, and acting as a liaison between the broader Marketing & Loyalty (M&L) team and the Content Orchestration team, ensuring alignment.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
How you will collaborate with others:
What projects you will take ownership of:
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
It would be useful if you have:
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.