Photo of Hilton Birmingham Metropole, Birmingham, England, United Kingdom

Security Officer (Casual)

Hilton Birmingham Metropole

The NEC Birmingham, Pendigo Way
Birmingham, England B40 1PP
United Kingdom

795 Room Hotel
Managed By Hilton
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Full-Time

Description

WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!

Hourly Rate of £12.30 

A WORLD OF REWARDS

  • We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
  • Opportunity to work additional hours when you can
  • Free and healthymeals when on duty
  • Free Parking (subject to availability)
  • Modern and inclusive Team Member’s areas

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  • Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Promote safe work practices
  • Initiates preliminary investigations into incidents, as needed
  • Writes reports and ensures accuracy of necessary documentation, as needed
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Posted October 7, 2024

Hilton Birmingham Metropole

Stay near NEC and Resorts World Arena

We’re off the M42, connected to the NEC Complex and a 5-minute walk from the Resorts World Arena. Birmingham International Rail station is a short 12-minute walk, and a 5-minute drive away, with monorail services to Birmingham International Airport. There's plenty to see and do nearby. We're a 5-minute walk from Bear Grylls and the City Centre is a 10-minute train ride away. On site we have 3 beautiful, unique restaurants as well as LivingWell Health Club, with a fitness centre, sauna, steam room, pool (charges apply), and spa treatments available.

Stay in one of our 795 rooms and suites. From classic double to executive suites, we have options for every traveller.

Discover Connected Rooms for the perfect family getaway.

From sit-down meals to coffee meetings and grab-and-go options to wind-down cocktails, our three dining venues offer something for everyone.

We are the ideal base for exploring the city of Birmingham and the surrounding areas.

The Resorts World Arena and Bear Grylls Adventure are half a mile away, and the city centre is only 11 miles from our location.