The NEC Birmingham, Pendigo Way
Birmingham,
England
B40 1PP
United Kingdom
WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
The Hilton Birmingham Metropole is now recruiting for a Night Receptionist to join the Front Office team. A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
Rate of pay: £12/ hour
Working hours: 23:00 – 07:00, 39 hours/ week contract
Please do check your journey to and from the hotel to ensure you can travel in the evening and early mornings. The hotel is located in the National Exhibition Centre area.
BENEFITS
24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
What will I be doing?
As Night Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Night Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Night Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
We’re off the M42, connected to the NEC Complex and a 5-minute walk from the Resorts World Arena. Birmingham International Rail station is a short 12-minute walk, and a 5-minute drive away, with monorail services to Birmingham International Airport. There's plenty to see and do nearby. We're a 5-minute walk from Bear Grylls and the City Centre is a 10-minute train ride away. On site we have 3 beautiful, unique restaurants as well as LivingWell Health Club, with a fitness centre, sauna, steam room, pool (charges apply), and spa treatments available.
Stay in one of our 795 rooms and suites. From classic double to executive suites, we have options for every traveller.
Discover Connected Rooms for the perfect family getaway.
From sit-down meals to coffee meetings and grab-and-go options to wind-down cocktails, our three dining venues offer something for everyone.
We are the ideal base for exploring the city of Birmingham and the surrounding areas.
The Resorts World Arena and Bear Grylls Adventure are half a mile away, and the city centre is only 11 miles from our location.