Photo of Hampton Inn & Suites Cedar Rapids, Cedar Rapids, IA

Front Desk Agent

Hampton Inn & Suites Cedar Rapids

1130 Park Place NE
Cedar Rapids, IA 52402

103 Room Hotel
Managed By Chartwell Hospitality
"Be the Heart of Our Team! Apply for a Front Desk Position Today!"
Compensation: $15.00, Full-Time
3:00pm - 11:00pm

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts
Posted December 3, 2024

Hampton Inn & Suites Cedar Rapids

Art, trails, and Czech culture in Cedar Rapids

We’re off I-380, next to Rockwell Collins, five miles from downtown Cedar Rapids. See over 5,000 works of art at Cedar Rapids Museum of Art, eight minutes away. Hit the Cedar River Trail, catch a game at Cedar Rapids Ice Arena, or see a show at Paramount Theater, all six miles from us. Step into Czech culture at the Czech Village,15 minutes away. Breakfast and WiFi are on us.

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