Read, write, speak and understand the English language. Read professional publications, industry magazines/ journals, newsletters and documents.
Prepare written reports and correspondence to upper management as required. Excellent report writing skills, detail-oriented, proper grammar, and spelling final reports must be admissible in court.
Perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals.)
Must have the ability to learn, or possess prior knowledge, of all casino games, as well as casino related department procedures and various Federal, State and Tribal regulations.
Must have a working knowledge of data entry programs, utilize MS Office products at basic (create new documents, open/edit existing documents) to intermediate (import/export data, create templates) skill level, and the internet.
Must possess excellent organizational and analytical skills.
Protect the Companys value by keeping information confidential.
Perform assigned tasks under limited supervision. Follow written and verbal instructions.
Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities.
Establish and maintain positive relationships with managerial and supervisory staff, and fellow employees. Work well alone or within a team.
Must have the ability to see problems and avoid situations that could be deemed to be illegal or represent a safety hazard to fellow employees or customers.
Must maintain a professional attitude and appearance that positively represents Osage Casinos.
Conducts investigations into all relevant casino related activities through the use of Electronic Surveillance systems.
Conducts Performance Evaluations for surveillance staff
Operates all Surveillance equipment with a high degree of skill, including but not limited to DVRs, NVRs, monitors, switches, computers, controllers, cameras and digital recording devices
Drafts and reviews reports pertaining to observed activities as well as logs and other records, as needed.
Conducts observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
Supervises the activities of the Surveillance staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and Osage Casinos policies.
Enforces Osage Casino Company policies and procedures as well as Federal, State and Tribal regulations, compacts and internal controls through the observation and reporting of relevant events.
Reports incidents of sexual harassment, unfair labor practices, abuse, waste, unsafe working conditions and other Human Resource issues to management.
Directly supervises the activities of the Surveillance staff.
Communicates with the Surveillance Manager Director concerning all important activities of the Surveillance Department.
Ensures that Surveillance staff receive adequate training as needed per regulationsConducts coaching/counseling sessions with Surveillance employees as needed.
Conducts regular inspections to ensure that all Regulatory requirements are being met by the Surveillance staff.
Ensures that the Surveillance equipment is functional and ensures malfunctions are logged according to policy.
Reviews the work product of the Surveillance staff to include Reviews, Incident reports, Audits, Logs and other records.
Ensures that all schedules, timesheets, Personnel leave reports, are correct and regularly processed.
Monitor and requests camera additions/adjustments as needed.
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions
Must have the ability to follow complex instructions and perform tasks under limited supervision