Restaurant Server (AM)

Job Title: AM Restaurant Server  

Location: Hyatt Regency Indianapolis - The Fat Rooster

About Us:

Beautifully designed and refined, the Hyatt Regency is a contemporary downtown Indianapolis hotel, conveniently connected to the Convention Center and just steps from Lucas Oil Stadium. Our hotel blends modern amenities with classic design elements, creating a comfortable oasis in the heart of one of the Midwest’s most exciting cities. The Eagle's Nest restaurant is an award-winning icon in Indianapolis, known for hosting special occasions for local and regional visitors.

Job Summary:

We are seeking a dedicated and experienced AM Restaurant Server to join our team at The Fat Rooster. The ideal candidate will have a passion for hospitality, excellent communication skills, and a deep knowledge of food and beverage service.

Key Responsibilities:

- Provide exceptional customer service by demonstrating thorough knowledge of our food and beverage menu.

- Suggestively sell menu items to enhance the dining experience and maximize sales.

- Maintain your assigned section, ensuring guests are attended to promptly and efficiently.

- Answer guest questions, providing information about the menu, specials, and the restaurant.

- Adhere to standard operating procedures (SOP) for the sequence of services.

- Follow accurate cash handling and room charge procedures.

- Verify any dietary restrictions and ensure guest needs are met.

Additional Responsibilities:

- Maintain an inventory of needed supplies and ensure the restaurant is stocked and ready for service.

- Ensure all menus are clean and presentable at all times.

- Be knowledgeable about hotel facilities, their locations, and hours of operation.

Qualifications:

- Education: Ability to read, write, and speak English fluently.

- Experience: Minimum of one year of restaurant service work experience required.

- Communication: Excellent hospitality skills with the ability to communicate effectively in English.

- Technical Skills: Ability to answer phones, handle cash transactions, and operate a point-of-sale system.

- Customer Service: Strong focus on guest satisfaction and the ability to work in a fast-paced environment.

Physical Guidelines:

- Must be able to stand and walk for extended periods, typically 6-8 hours per shift.

- Ability to lift and carry up to 25 pounds regularly, and occasionally up to 50 pounds.

- Manual dexterity required to serve food and beverages, operate equipment, and perform cleaning tasks.

- Ability to work in a fast-paced environment with frequent movement.

Work Hours:

- Shift: 5:30 AM - 2:30 PM

- Flexibility to work various shifts, including early mornings, weekends, and holidays as required.

Why Join Us?

- Work in a renowned, award-winning restaurant within a prestigious hotel.

- Opportunities for career growth and development within the Hyatt brand.

- Competitive pay and benefits.

If you are passionate about providing exceptional service, thrive in a fast-paced environment, and are ready to contribute to a team that values excellence, we encourage you to apply!