Spa Receptionist
The Whiteface Lodge Resort
7 Whiteface Inn Lane
Lake Placid,
NY
12946
Overview
Opportunity: Spa Receptionist
Greet and assist Spa clients both in person and via the telephone, responding to all enquiries while observing set standards. Assist with various administrative tasks to support the overall operation of the Spa.
Potential Career Path
Administrative Assistant - Executive Assistant
Essential Job Functions
- Provide a warm and friendly welcome to clientele at all times.
- Coordinate client consultation records with the assigned therapist.
- Schedule appointments for clients and monitor availability of treatment and staff to ensure punctual service as per the relevant skills of therapists.
- Organize schedules to fully utilize time and profitability while guaranteeing the clients needs are prioritized.
- Assist with administrative duties such as receiving purchases and inventory reporting.
- Monitor Spa desk reception area, refill Spa brochures and maintain general appearance.
- Monitor supplies and maintain overall condition.
- Process payments from clients for services and retail in the Spa.
- Assist in getting client feedback on level of services delivered in order to improve service delivery.
- Confirm appointments via phone and email and provide literature requests via email, fax or mail when requested.
- Conduct walk-through in Spa waiting area and ensure a neat appearance.
- Aid in the general coordination and relation between departments, whether it be staff related or on a guests behalf.
- Certify the highest quality of service to the Spa aiding in gift certificate and retail sales, guest complaints and other duties and various tasks assigned by management.
- Complete special administration based projects as assigned.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits.
Position Requirements
- 1 year minimum receptionist or administrative experience.
Work Environment and Context
- Extended work hours may be required to meet deadlines.
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
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About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
The Whiteface Lodge Resort
Whiteface Lodge
A Luxury Lake Placid Lodge & Resort
Evoking the Gilded Age splendor of the historic Adirondack Great Camps in its rustic timber design, Whiteface Lodge is tucked into the picturesque woodlands of the Adirondacks’ High Peaks region in Upstate New York. The village of Lake Placid, home to two Winter Olympic Games and a wealth of year-round attractions, lies within walking distance. And surrounding it all, six million spectacular mountain acres of Adirondack Park—the largest protected area in the
U.S. mainland. The breathtaking variety of geography provides plenty of outdoor activities. However, on-site amenities are plentiful as well, making the lodge one of the most alluring Lake Placid resorts.
Your Lodging Adventure Awaits
Our luxurious lodging sets us apart from other Adirondack resorts. Rustic design translates to warm woods, antlers, and other forest-inspired decor in the full kitchens, common areas, and bedrooms of each suite. Due to the modern amenities and gorgeous views of Adirondack Park from the private cedar and mahogany balconies, stays at Whiteface Lodge are incomparable to other Adirondack mountain resorts. Between one-bedroom suites and a Presidential Suite that sleeps six to 12 guests, Whiteface Lodge can accommodate groups of many sizes. New Yorkers choose our Adirondack mountain resort for business, pleasure, and even weddings, thanks to our many on-site venues.
Bountiful Indoor And Outdoor Amenities
In addition to spacious, lavish suites, Whiteface Lodge has several on-site amenities that elevated its status. Our Lake Placid spa has been listed in the Top 100 spas in North America by Conde Nast Traveler, complete with services like massages, facials, and body and nail treatments. Coupled with yoga and exercise classes in our fitness center, guests will never feel more on top of their health and self-care routines. Guests can stay active recreationally by paying visits to the tennis courts, pools, winter ice skating rink, and Lake Placid in the summer for kayaking, canoeing, paddleboarding, and more. Or, a few hours inside the game room, movie theater, or bowling alley make for an entertaining afternoon. Children’s programs at this Lake Placid lodge are extensive too, offering arts and crafts, scavenger hunts, obstacle courses, science experiments, and more.
Besides boasting the best spa in Lake Placid, Whiteface Lodge is also proud to present the KANU Dining Room, one of the best restaurants in Lake Placid. Culinary experiences here will blow guests away, whether it’s the three-course meals, the wine list, or the dessert menu.
Other Job Openings
-
Activities Attendant
$17.00 to $18.00 per hour -
Engineer (Hotel Maintenance)
$18.00 to $22.00 per hour -
Spa Receptionist
$18.00 to $20.00 per hour -
Spa Manager
$62,000 to $65,000 per year -
House Attendant
$17.50 to $19.00 per hour -
Bell Person
$15.00 per hour
