Photo of The Whiteface Lodge Resort, Lake Placid, NY

Bell Person

The Whiteface Lodge Resort

7 Whiteface Inn Lane
Lake Placid, NY 12946

96 Room Resort
Managed By HHM Hotels
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Compensation: $15.00 per hour, Full-Time

Opportunity:  Bell Person

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. 

Your Growth Path

Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager

Your Focus
  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities. 
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma preferred.
  • Previous customer experience required or equivalent training.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted December 12, 2024

The Whiteface Lodge Resort

Whiteface Lodge

A Luxury Lake Placid Lodge & Resort

Evoking the Gilded Age splendor of the historic Adirondack Great Camps in its rustic timber design, Whiteface Lodge is tucked into the picturesque woodlands of the Adirondacks’ High Peaks region in Upstate New York. The village of Lake Placid, home to two Winter Olympic Games and a wealth of year-round attractions, lies within walking distance. And surrounding it all, six million spectacular mountain acres of Adirondack Park—the largest protected area in the

U.S. mainland. The breathtaking variety of geography provides plenty of outdoor activities. However, on-site amenities are plentiful as well, making the lodge one of the most alluring Lake Placid resorts.

Your Lodging Adventure Awaits

Our luxurious lodging sets us apart from other Adirondack resorts. Rustic design translates to warm woods, antlers, and other forest-inspired decor in the full kitchens, common areas, and bedrooms of each suite. Due to the modern amenities and gorgeous views of Adirondack Park from the private cedar and mahogany balconies, stays at Whiteface Lodge are incomparable to other Adirondack mountain resorts. Between one-bedroom suites and a Presidential Suite that sleeps six to 12 guests, Whiteface Lodge can accommodate groups of many sizes. New Yorkers choose our Adirondack mountain resort for business, pleasure, and even weddings, thanks to our many on-site venues.

Bountiful Indoor And Outdoor Amenities

In addition to spacious, lavish suites, Whiteface Lodge has several on-site amenities that elevated its status. Our Lake Placid spa has been listed in the Top 100 spas in North America by Conde Nast Traveler, complete with services like massages, facials, and body and nail treatments. Coupled with yoga and exercise classes in our fitness center, guests will never feel more on top of their health and self-care routines. Guests can stay active recreationally by paying visits to the tennis courts, pools, winter ice skating rink, and Lake Placid in the summer for kayaking, canoeing, paddleboarding, and more. Or, a few hours inside the game room, movie theater, or bowling alley make for an entertaining afternoon. Children’s programs at this Lake Placid lodge are extensive too, offering arts and crafts, scavenger hunts, obstacle courses, science experiments, and more.

Besides boasting the best spa in Lake Placid, Whiteface Lodge is also proud to present the KANU Dining Room, one of the best restaurants in Lake Placid. Culinary experiences here will blow guests away, whether it’s the three-course meals, the wine list, or the dessert menu.

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