Private Dining Sales & Catering Manager

Description

We are hiring a Private Dining Sales & Events Manager!

The position is responsible for developing marketing and sales strategies, generating incremental sales for the assigned

restaurants through direct and indirect sales efforts, including planning components of group dining. The Private Events

and Sales Manager is responsible for partnering with the management and culinary teams to ensure each event is

executed according to Concord Hospitality standards.

Responsibilities:

• The Private Events and Sales Manager focuses on private dining reservations, restaurant buyouts and partner events.

  Reports to the Regional Director of Sales & Marketing and General Manager.

• Generates event sales by scouting new business and maintaining relationships with existing clients
• Serves as the point of contact for clients to plan events, develop contracts, detail events to assist the restaurant teams to

  execute events

• Works with all event vendors including florists, rental company, and security
• Partners with the Concord Hospitality operations teams (Culinary, back of the house, servers) on event preparation.
• Meets with clients for all site inspections and walk-throughs to solidify event business and finalize event details.
• Manages all catering events from start to finish; books, plans event details for turnover to operations team.
• Creates proposals, contracts, and event orders, as well as packages tailored to each client’s requests
• Recaps events and provides operation, sales, and production suggestions to the team
• Maintains fiscal responsibility in terms of rentals and supplies.
• Manages day-to-day group requests and works closely with the team to ensure proper execution of event and catering

  orders.

• Ability to proactively plan and execute an effective social media plan with digital marketing partners.
• Maintains industry knowledge including principles and practices within events and catering.
• Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and

  concise communiqué that is representative of Concord Hospitality via all avenues of communication.

• Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy

  with a keen focus on detail.

• Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for restaurants.
• Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail,

  and communicate the particulars of each assigned event -- including but not limited to -- special concessions, group history

  and other reports, cut-off and other key dates, contract clauses, event orders and BEO’s, billing details, and other integral

  aspects of groups events.

• Work with hotel leadership and operations team to plan, promote and execute all private events hosted on behalf of the

  hotel, including influencer receptions, ticketed events, and promotional reservations.

• Be willing and able to attend customer functions as needed.
• Work with internal and external partners to accurately forecast F & B revenues.
• Gain knowledge of hotel’s food and beverage products, pricing and presentation and any other details related to event

  success.

• Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive

  calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.

• Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and

  understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and

  resources in order to accomplish individual and team goals and efficiently complete job duties.

• Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other

  communications required for this position.

• Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit

  that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.

• Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone

  and develop your talents, skills, creativity, and personal and professional growth.

• Carry out any reasonable requests made by Management and seek to comply with company’s policies and procedures.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."