Description
Our Finance team serves as a critical business partner responsible for managing all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. Within Finance, Hilton Accounting and Finance Services (HAFS) manages the accounting and finance functions, both on property and at corporate, allowing us to develop scalable, global processes. Under HAFS, our Centers of Excellence allow Finance and Accounting Team Members the chance for growth and the ability to spend more time on strategic, high value work.
What will I be doing?
You will combine analytical and presentation skills to drive and deliver OTC reporting for Senior Stakeholders. Under the guidance of the Senior Manager/Director UK OTC, you will be responsible for the delivery of OTC processes to the agreed timetable and Service Level Agreements. The ability to recognise how to maximise process efficiencies and effectiveness, particularly in connection to reporting large complex data sets, is considered beneficial. You will work closely with OTC UK Senior Leaders providing thoughts on optimum delivery solutions which can be expected from a progressive Order to Cash service.
You will:
Deliver accurate OTC reporting per agreed timetable, including however not limited to Global Aging, Aging by Brand, Global On Account cash, Bad Debt, Global AR Cash Receipts, EIPP reporting
Drive initiatives to streamline processes across regions to achieve Global AR related Reporting
Build robust excel / Power BI data, with controls, to ensure delivery of accurate information to Senior Stakeholders
Prepare relevant commentary with AR reporting through analysis of high volumes of data, identifying trends & key movements
Produce regular cash receipts reporting & commentary by region/type with comparisons to prior periods
Perform debt analysis & prepare forecasted amounts for Fees and other charges for Ownership changes, Transitions & contract related changes
Calculate & arrange for invoices to be split over transition period with ongoing reconciliation ensuring fully closed & cleared from AR within agreed contractual deadline
Clear communication with Owner / Legal / Development as required regarding debt status throughout transition period until complete.
Meaningful reporting of Global On Account cash to support the relevant teams with follow up actions
Accurately record customer account updates on relevant systems always ensuring transparency on status
Assist Team Leader & management team with the coordination of information & reporting as requested including data collection for Debt Committees and Directors of Franchise Support/Brand Performance Support/Owner Relation meetings
Provide input to the review and monitoring of SLAs / OLAs to ensure all agreed service delivery in accordance with agreement(s).
Work with allocations and other functions to monitor and resolve queries and escalated items
Complete all required monthly closing activities & relevant reporting as instructed by OTC Leaders
Perform analysis & reconciliations of customer accounts as required to resolve allocation/payment/withholding tax variances
Engage with other location teams to obtain input to resolve disputes within agreed SLAs and maintain resolution documentation per Hilton standards
Work with OTC Team to Identify and propose any adjustments required, providing the relevant support documentation in line with control requirements
Serve as liaison for maintaining client relationships, resolving their concerns, and escalating to leadership if necessary
Contribute to the various Hilton audit programs and provide the necessary information in a timely manner to ensure effective closure of requests
Experience and Skills:
Highly proficient in MS Excel with ability to build & maintain excel reporting to manage large volumes of data
Self-starter with a ‘can-do’ approach who takes an initiative in implementing goals, comfortable operating with a cool-head under time constraints, and effectively handle concurrent demands
Able to handle multiple demands and appropriately prioritise responsibilities
Critical thinkers who use both quantitative and qualitative analytical skills – including the use logic and reasoning – to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical skills and decision-making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions
Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills
Ability to identify financial issues, recommend and execute mitigating actions
Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft, as well as ideally Power BI or similar tools
Experience in identification of process improvement, refinement and automation opportunities
Direct reports:
NILRequirements
Required Qualifications & Experience:
Required
High school/GED education
Ability to demonstrate extensive relevant experience in a similar environment
Preferred
Bachelor’s degree
Posted July 1, 2024
