Host

Host/Hostess/Greeter

Job Overview

Hosts/Hostesses are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Hosts/Hostesses may be the final point of contact and have the ability to ensure guest satisfaction.

Essential Functions

• Warmly greet guests into the restaurant
• Proactively support the restaurant team while monitoring dining room activity
• Collaborate with team members to communicate any special needs or guest requests
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty
• Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area
  Sincerely thank guests leaving the restaurant and invite them to return

Qualifications

• Experience. Previous experience providing customer service preferably in a similar setting with a working knowledge of Spirits, Wine, Beer and Food service
• Flexible. Must be able to work varied shifts, including Weekday Evenings, weekends and holidays.
• Friendly. Must be able to deliver a fun and friendly environment during each guest exchange
• Energetic. Must be able to work within an empowered and fast paced environment that services the bar and servers within the restaurant
• Knowledge. County Specific Food Handlers Certification, State specific alcohol certification and/or TIPs certification required
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.