Photo of Arizona Grand Resort & Spa, Phoenix, AZ

Network Analyst

Arizona Grand Resort & Spa

8000 S. Arizona Grand Parkway
Phoenix, AZ 85044

744 Room Resort
Géré par Marc & Rose Hospitality

Competitive Hourly Wage, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon!

Temps plein

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Summary of Position:

The Information Technology Network Analyst is responsible for information technology issues, products and services. The position provides support for all hardware, software and networking equipment.

Essential Functions:

Property Support

  • Maintain daily checks with backups at all properties.
  • Identifies and implements solutions to user challenges and concerns associated with the use of computers.
  • Installs new hardware and software as needed and directed.
  • Comply with the Arizona Grand Resort HEARTfelt culture (Vision, Values & Standards) of conduct as set forth in the resort communications.

Operations

  • Maintains WSUS and ensures all computers have the most current updates
  • Ensures proper controls are in place to safeguard systems and data
  • Monitor network and hardware performance.
  • Maintain current updates of all workstation’s A/V solution.
  • Work with Senior Systems Engineer to maintain firmware updates of network equipment
  • Maintains daily backup of all software for disaster recovery.

Supportive Functions:

  • In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the allotment of time performing each function to be solely determined by the supervisor based upon particular requirements.
  • Assist with other areas of IT, including assistance with remote sites.
  • Assist the Senior Systems Engineer in projects.
  • Diagram infrastructure for phone and Data.
  • Support Camera systems for Security.
  • FIO champions, “Figure It Out” environment.

Qualifications:

Education: AS in Computer Science or comparable technical certification or experience, that provides the required knowledge, skills and abilities.

Experience: Minimum of one year in a related position requiring hands on experience with computers and systems. Hotel IT experience is necessary for working with Groups and Guests for IT.

Certificates or Licenses: A+, Network+ preferred but not required

Knowledge, Skills, and Abilities:

  • Superb time and project management skills.
  • Excellent verbal and written communication skills.
  • PCI compliance and contingency plan professional.
  • Knowledge of Microsoft operating systems.
  • Knowledge of networking and systems integration.
  • Familiarity with Microsoft Office, MS Exchange/Outlook and Internet Explorer.
  • Ability to memorize and perform Resort Standards, AAA diamond standards, and Mystery shopper standards.

Personal Characteristics:

  • Behaves ethically.
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.
  • Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review).
  • Outgoing and positive attitude.
Publié Le 7 Janvier 2025

Arizona Grand Resort & Spa

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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