Catering Sales Manager

Description

Hilton Atlanta and Towers is looking for their next Catering Sales Manager. 

About Us:

Located in the vibrant heart of downtown Atlanta, Hilton Atlanta and Towers is an iconic property known for its exceptional hospitality and premier event spaces. With over 130,000 square feet of flexible meeting and banquet facilities, we are the destination of choice for corporate events, weddings, and social celebrations. Our hotel is conveniently connected to the city’s attractions, including the Georgia Aquarium, Centennial Olympic Park, and the Georgia World Congress Center.

Benefits:

Hilton offers a comprehensive benefits package for eligible team members, including:

• DailyPay: Access to pay when you need it.
• Medical Insurance for you and your family.
• Mental Health Resources.
• Best-in-Class Paid Time Off (PTO).
• Go Hilton Travel Discount Program.
• Supportive Parental Leave.
• Matching 401(k) Plan.
• Employee Stock Purchase Program (ESPP).
• Debt-Free Education Programs.
• Career Growth and Development Opportunities.
• Team Member Resource Groups.
• Recognition and Rewards Programs.

Benefits may vary based on property-specific terms, employment conditions, and applicable agreements.

What will I be doing?

As Catering Sales Manager at Hilton Atlanta & Towers, you will lead the development of market segments, build new customer relationships, and negotiate contracts to secure business. You will creatively design menus and events to drive revenue while delivering memorable guest experiences. Maintaining strong relationships with corporate and social accounts, you will oversee event logistics, ensuring flawless execution and serving as the primary contact for clients.

Your essential functions will include:

• Organizing, planning, and prioritizing duties to achieve business goals.
• Communicating effectively with clients and internal teams through phone, email, and in-person interactions.
• Building and maintaining strong client relationships to meet and exceed expectations.
• Demonstrating knowledge of event systems, products, and processes.
• Resolving conflicts and negotiating effectively to address client concerns.
• Selling and influencing both internal and external stakeholders to achieve revenue goals.
• Analyzing challenges and implementing effective solutions.
• Ensuring high-quality service through team collaboration, guidance, and feedback.
• Participating in client site inspections and assisting with the sales process as needed.
• Regular attendance and other duties as required based on business needs.

Requirements

What are we looking for?

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!