Photo of Courtyard Fredericksburg Historic District, Fredericksburg, VA

Guest Service Provider / Night Auditor

Courtyard Fredericksburg Historic District

620 Caroline Street
Fredericksburg, VA 22401

98 Room Hotel
Géré par Palmer Gosnell Hospitality, LLC

Quarterly Measurable Bonus

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Compensation: Starting $14 to $16 depending on experience, Temps plein
11pm till 7am

Position Summary:

Our front desk guest service providers interact with all guests to meet expectations and create repeat customers.

Essential Functions:

  • Greet Guests warmly, assist with guest expectations, needs and questions
  • Knowledge of hotel services and local attractions
  • Process inbound telephone calls in a friendly and efficient manner
  • Technical needs include handling reservations, checking guests in/out, billing transactions and handling monies
  • Interact with co-workers in a friendly and helpful manner
  • Act as advocate for other departments (housekeeping, engineering and food & beverage)
  • Follow in-house procedure to help ensure the security of guests and employees. Know hotel emergency procedures.
  • Assist with front office cleanliness, inventory supplies and manage market operations

Skills and Abilities:

  • Servant attitude towards others, guests and co-workers
  • Excellent communication
  • Ability to stand for extended periods of time
  • Willingness to help others
  • Willing to learn and grow in other areas of the hotel operation
Publié Le 10 Décembre 2024

Courtyard Fredericksburg Historic District

Enjoy a relaxing stay at our hotel in Fredericksburg, VA

Make your upcoming Virginia trip successful when you stay at Courtyard Fredericksburg Historic District. Centrally located, our hotel in downtown Fredericksburg, VA, allows you to discover the city's rich history by offering easy access to several popular attractions, including the Fredericksburg & Spotsylvania National Military Park, the University of Mary Washington, the Fredericksburg Center for the Creative Arts and the Children's Museum of Richmond. Return to home-like comfort in our stylish rooms featuring plush bedding, complimentary high-speed Wi-Fi, ergonomic workspaces and flat-screen TVs at the end of a busy day. Grab a delicious breakfast and Starbucks® coffee at the Bistro, our on-site restaurant, and return for dinner and specialty cocktails in the evening. Stay active by exercising at our fitness center, swimming in our indoor pool and utilizing guest access to a local gym. Experience our hotel in downtown Fredericksburg, VA, for a rewarding trip in a splendid location.

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