We're looking for a Guest Service agent with excellent people skills who is motivated and attentive to provide our guests with a memorable experience.
Guest Service Provider / Hotel Front Desk
Courtyard Fredericksburg Historic District
620 Caroline Street
Fredericksburg,
VA
22401
98 Room Hotel
Géré par
Palmer Gosnell Hospitality, LLC
Benefits after 60 days / Medical / Dental / Vision - 401 - Hotel discounts - Generous PTO - quarterly Bonuses
Compensation: $12 > $14.75 depending on experience,
Temps plein
3 till 11pm few AM shifts 7am-3pm
Position Summary:
Our front desk guest service providers interact with all guests to meet expectations and create repeat customers.
Essential Functions:
- Greet Guests warmly, assist with guest expectations, needs and questions
- Knowledge of hotel services and local attractions
- Process inbound telephone calls in a friendly and efficient manner
- Technical needs include handling reservations, checking guests in/out, billing transactions and handling monies
- Interact with co-workers in a friendly and helpful manner
- Act as advocate for other departments (housekeeping, engineering and food & beverage)
- Follow in-house procedure to help ensure the security of guests and employees. Know hotel emergency procedures.
- Assist with front office cleanliness, inventory supplies and manage market operations
Skills and Abilities:
- Servant attitude towards others, guests and co-workers
- Excellent communication
- Fosse Experience is a Plus
- Ability to stand for extended periods of time
- Willingness to help others
- Willing to learn and grow in other areas of the hotel operation
Publié Le 10 Décembre 2024
Courtyard Fredericksburg Historic District
Enjoy a relaxing stay at our hotel in Fredericksburg, VA
Make your upcoming Virginia trip successful when you stay at Courtyard Fredericksburg Historic District. Centrally located, our hotel in downtown Fredericksburg, VA, allows you to discover the city's rich history by offering easy access to several popular attractions, including the Fredericksburg & Spotsylvania National Military Park, the University of Mary Washington, the Fredericksburg Center for the Creative Arts and the Children's Museum of Richmond. Return to home-like comfort in our stylish rooms featuring plush bedding, complimentary high-speed Wi-Fi, ergonomic workspaces and flat-screen TVs at the end of a busy day. Grab a delicious breakfast and Starbucks® coffee at the Bistro, our on-site restaurant, and return for dinner and specialty cocktails in the evening. Stay active by exercising at our fitness center, swimming in our indoor pool and utilizing guest access to a local gym. Experience our hotel in downtown Fredericksburg, VA, for a rewarding trip in a splendid location.
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