Job Summary
Typically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Job Responsibilities
Perform other duties as assigned.
Benefits:
EEO and ADA Statements
Planters Inn is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Planters Inn is South Carolina’s only Relais & Châteaux Hotel. Our historic hotel is an oasis of beauty and gentility for guests who appreciate luxury, personal space, and added privacy. Home to the Peninsula Grill Restaurant which has earned Forbes Four Stars and AAA Four Diamonds for more than 20 years and our famous 12-layer Ultimate Coconut Cake, a legendary dessert that has earned praise from scores of national magazines and television shows.
The Planters Inn is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Our Values
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
At The Planters Inn, we value our team members and are committed to providing a comprehensive and competitive benefits package.