Herengracht 542-556
Amsterdam,
1017 CG
Netherlands
A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
What will I be doing?
As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Service Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Guest Service Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Welcome to Waldorf Astoria Amsterdam, bringing the legendary Waldorf service to one of the most iconic historic locations of Amsterdam. Experience timeless elegance and warm hospitality on the grand 17th century canal palaces of the Herengracht. Enjoy a wealth of world-class amenities and personalized service in the heart of Amsterdam.
The setting of this storied destination is matched by its unparalleled facilities including stylish fine dining options in partnership with the 3-star Michelin restaurant De Librije, Enjoy our gastonomic restaurant Librije's Zusje Amsterdam, one of our exclusive conference and event venues such as our Hooft Ballroom facing the canals and our historic Maurer Room. Relax after a day of pampering in our luxurious Guerlain spa.
Create memorable moments at this unforgettable destination.