Photo of Waldorf Astoria Amsterdam, Amsterdam, Netherlands

Food and Drink Trainee

Waldorf Astoria Amsterdam

Herengracht 542-556
Amsterdam, 1017 CG
Netherlands

93 Room Hotel
Géré par Hilton
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Temps plein

Description

A Food and Drink Trainee is responsible for welcoming guests and working across several areas of Food and Drink during your placement to deliver an excellent Guest and Member experience while managing guest queries.

What will I be doing?

As a Food and Drink Trainee, you are responsible for welcoming guests and working across several areas of Food and Drink your placement to deliver an excellent Guest and Member experience. A Food and Drink Trainee will also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food and Drink including Bar, Restaurant, Room Service and Conference and Events
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

Requirements

What are we looking for?

A Food and Drink Trainee serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food and Drink and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Publié Le 23 Octobre 2024

Waldorf Astoria Amsterdam

Welcome to Waldorf Astoria Amsterdam, bringing the legendary Waldorf service to one of the most iconic historic locations of Amsterdam. Experience timeless elegance and warm hospitality on the grand 17th century canal palaces of the Herengracht. Enjoy a wealth of world-class amenities and personalized service in the heart of Amsterdam.

The setting of this storied destination is matched by its unparalleled facilities including stylish fine dining options in partnership with the 3-star Michelin restaurant De Librije, Enjoy our gastonomic restaurant Librije's Zusje Amsterdam, one of our exclusive conference and event venues such as our Hooft Ballroom facing the canals and our historic Maurer Room. Relax after a day of pampering in our luxurious Guerlain spa.

Create memorable moments at this unforgettable destination.