A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
What will I be doing?
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Timeless elegance is artfully blended with the vibrant, modern attitude of Berlin in the Waldorf Astoria Berlin hotel. Located in the heart of the prestigious neighborhoods of Berlin City West, by the luxury shopping district of Kurfürstendamm, the hotel offers an array of world-famous landmarks and activities to discover within simple walking distance or by the efficient S and U-Bahn transport systems.
Admire incredible panoramic views of the Berlin skyline from every Guest Room, Suite and Apartment in the only luxury hotel in this part of the city. Inspired by the original Waldorf=Astoria design, Art Deco features are merged seamlessly with elements of modernity to create a totally unique hotel interior.
Discover serene rejuvenation in the only Guerlain Spa in Germany featuring a wide range of soothing body, face, and massage treatments, an indoor pool, thermal zone and the latest fitness equipment.
Traditional French cooking methods are innovatively fused with a modern take on ingredients, texture, and flavor at Les Solistes by Pierre Gagnaire. Recreating a legendary café of yesteryear, Romanisches café serves delicate patisserie items and charcuterie boards to enjoy in an inspirational setting.
Host large conferences, social events, and celebrations in the grand Ballroom or intimate board meetings in one of five conference rooms in luxurious opulence at our Berlin hotel. The devoted events team will ensure every small detail is personalized to your exacting standards creating a truly unique and memorable event.