Photo of Hyatt Centric Downtown Denver, Denver, CO

Front Desk Agent

Hyatt Centric Downtown Denver

1776 Champa Street
Denver, CO 80202

264 Room Hotel

Management Development Program, TEAM discounts and more!

Seeking charismatic guest service professionals to join our ROCKSTAR TEAM. If you're outgoing and have a desire to grow your career, APPLY NOW!
Compensation: $18.29 hourly, Temps plein

As Guest Service Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. 

Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience. 

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

Professional Career Path and Advancement Opportunities

• Front Office Manager • Operations Manager • Assistant General Manager • General Manager 

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

  • 401k
  • Health/Dental/Vision/Life/Voluntary Insurance
  • Management Development Program
  • TEAM and Travel Discounts
  • Vacation/Well/Holiday Pay
  • Career Advancement Opportunity
  • Referral Bonus Program
  • We are conveniently located within walking distance from multiple public transportation stations for easy commuting 

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

What you will be doing: 

In this role you will welcome guests, manage their information, distribute keys and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us. 

Requirements to be successful in this role:

  • Prior front desk experience in a Hyatt brand setting or luxury hotel environment is ideal, but willing to train the right customer service professional looking to grow their career.  We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
  • Strong knowledge of software applications is beneficial, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack).
  • Strong communication and listening skills and excellent speaking, reading, and writing ability.
  • Fluency in English: additional languages preferred. Spanish language skills are highly desired.
  • Flexible schedule required for days, weekends, and holidays
  • Proficient in Microsoft and software systems
  • High energy with effective and influential people skills. Positive attitude and the desire to motivate others.
  • The ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming.
  • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.

Compensation: $18.29 hourly

Publié Le 28 Octobre 2024

Hyatt Centric Downtown Denver

Mile High City Travels at our Downtown Denver Hotel

Explore the best of Denver from Hyatt Centric Downtown Denver, your ultimate starting point. Take in the stunning downtown Denver skyline from our rooftop terrace before embarking on an adventure through the city's vibrant neighborhoods, including such sites and attractions as the Downtown Aquarium, Empower Field at Mile High, and Ball Arena. Sample the hottest restaurants, explore the art galleries and murals in the RiNo and Santa Fe art districts, and take in the rich history of Larimer Square and the 25 museums that dot the city. Stroll through the Central Business District, where the Colorado Convention Center and Denver Performing Arts Complex are just minutes from our boutique hotel.

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