15305 N Dallas Parkway, Suite 600
Addison,
TX
75001
***This role is based at our corporate office in Dallas, TX***
The Revenue Management Consolidated Center (RMCC) offers owned, managed, and franchised hotels world-class revenue management, sales talent, and tools. The team is responsible for helping hotels grow market share and outperform our competitors. Today, the RMCC supports over 2,400 hotels in the Americas with a team of over 400 revenue and sales professionals.
What will I be doing?
As the Senior Director, RMCC Americas, you will report to the RMCC Americas leader, and your primary function will be the operational, financial, and strategic oversight of the franchised hotels in the RMCC. Responsibilities include operational direction of the RMCC and our product offerings, market share results, and overall commercial success of a supported portfolio of hotels, all while crafting an outstanding culture guided by team member engagement.
You will have further responsibilities including the hiring and training of Team Members; the education of management groups regarding the benefits of the consolidated revenue management; the management of existing team members and hotels; the growth of new hotels into the RMCC; the daily management of the relationship between the hotels, RMCC Team Members, AVP’s, SVP’s, brand management, ownership, and management groups; and contribute to the RMCC operating budget. You will also be responsible for communication of Hilton Revenue Management standards to the hotels and RMCC Team Members, auditing for accurate application of these standards and applicable RMCC SOPs, training, and the measurement of hotel revenue performance against established goals and forecasts.
Your responsibilities will also include:
How you will collaborate with others:
What initiatives you will take ownership of:
What are we looking for?
Success will demonstrate itself through the following attributes and skills:
Experience in team management and oversight of hotel commercial leaders.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
What is it like working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to our benefits such as the Go Hilton travel program, employee stock purchase program, and paid time off including parental leave.
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.