300 Moodie Drive
Nepean,
ON
K2H 9G1
Canada
Job Overview
As the Gallery Host Manager, you will be leading the Gallery Host Team, ensuring our guests are comfortable by providing exceptional and memorable service. Overseeing Front Office and Food & Beverage operations, you will be integral to our daily operations.
Key Responsibilities
Required Skills and Qualifications
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons.
We are committed to providing you with:
At Hyatt Place Ottawa West and Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Our modern hotel in Ottawa’s West End is well-appointed with plush, spacious rooms to help you rest and reenergize for your business trip or vacation. Hyatt Place Ottawa – West incorporates sustainable practices, including the use of earth-friendly products and energy from solar panels, to ensure your Ottawa adventure is stress free.